HITACHI Appliance India facilitate mobile based solution to connect Hitachi for Service.
Features in HITACHI Applicances India Customer Care Application:
* HITACHI India Customers can opt for HITACHI Service to thier HITACHI Products.
* Request & Track Service : Track a Service Request for repair / maintanance / Installation / Dismantling
* AMC & Extended Warranty : Can Purchase AMC & Extended Warranty of In-Warranty & AMC Products.
* Best Way to connect HITACHI for services like Installation / Repair / Maintenance
* Demo Videos: Can view HITACHI Product Demo Videos
How to make use of HITACHI Mobile Application :
1. Join Hitachi Family by registering yourself ( Only authentication required for existing Hitachi customer )
2. Automatically logged in based on your registered mobile number
3. Add your new products
4. Request for service
5. Track Service Request
6. Opt for AMC & Extended Warranty pack
7. Product Enquiry
8. Write to Hitachi
Ratings and Reviews
No point of app if no action is taken !
Hitachi really needs to look into its customer care. It’s the worst I have ever seen. I bought 7 new Ac 2ton, 5 are not working (yes, can you believe this ) and they have just 1 person for complaints. If he is not available then you’re stuck. They promise 24-48 hrs and my complaint is in 4 days now and no one bothers.
Had a good experience with the app
Previously, I had to make several calls before the engineer would get back to me. This time all I did was put in a simple request for service, that too at 3 am in the morning. To my surprise, the request was fulfilled within a day. I would recommend everyone to use the app.
Great app and quick services
We had lodged a complaint via the app. The response was quick. Within hours the problem was solved. The behaviour of the engineer who had come was also very good.
- HITACHI HOME AND LIFE SOLUTIONS (INDIA) LIMITED
- 16.9 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © Johnson Controls-Hitachi Air Conditioning India Ltd
Up to six family members will be able to use this app with Family Sharing enabled.