
Hitachi India Customer Care 4+
HITACHI HOME AND LIFE SOLUTIONS (INDIA) LIMITED
Designed for iPad
-
- Free
Screenshots
Description
HITACHI India facilitate mobile based solution to connect Hitachi for Service.
Features in HITACHI India Customer Care Application:
* Buy AMC & Extended Warranty Via Online Payment Gateway: Can Purchase AMC & Extended Warranty of In-Warranty & AMC Products.
* Best way to connect HITACHI for services like Installation / Repair / Maintenance
* Track Service Request
* Digital Quotation & Receipt
How to make use of HITACHI Mobile Application:
1. Join Hitachi Family by registering yourself (Only authentication required for existing Hitachi customer)
2. Automatically logged in based on your registered mobile number
3. Add your new products
4. Request for service
5. Track Service Request
6. Opt for AMC & Extended Warranty pack
7. Digital Quotation & Receipt
8. Write to Hitachi
What’s New
Version 3.2
Added new feature of product warranty registration.
Ratings and Reviews
Quality it Hitachi AC are in question now a days
I have a hitachi 1 ton AC(2022 purchase) which broke down within 1.5 years of its life. No cooling. Technician came and said no gas and it might be a coil issue. Question: how come coil issue comes within such a short period. I wrote several emails to customer service but no luck to receive a proper justification. This type of product should be called back by company. I further drilled down and indeed found there was a leak in coil. Now why customer has to face this repair cost over head. No clarification received. The product broke down again. Last time service team wanted uninstall , reinstall, repair and carrying cost to their service centre from customer. After this is escalated I got the service done and had to pay 4650 repair cost for a product worth less than 40K and age less than 2 years . I was fan of hitachi and was buying their product from 2015. So far bought 5 ACs. Now I have doubt on the quality after coil leaked and this repair cost imposed on customer for a manufacturing quality issue.
Hitachi ACs are not a good buy
I have been an ardent supporter of Hitachi air conditioners for over two decades. I have bought 7 ACs from this company in last five years. But lately their products are not quite upto the mark. Cooling is not good. ACs require huge maintainence. Service has been the worst I have seen from any company. Recently during lockdown I couldn’t get my AC serviced. Despite repeated requests and emails the company has not paid any heed to get my free service done. I am getting my Hospital extended And getting a new flat done. Will require 12 to 13 ACs. I know for sure, none of these will be from this degenerate company Hitachi. Request all not to buy their ACs, as you are going to regret it, like I am doing. Urge every one to buy Indian brands like Voltas or brands like O’general.
Poor App and Pathetic Customer Service
I have been facing an issue with one of their Split AC for over a year. There is a leakage which the Hitachi Service Vendor is not able to fix. Every time you raise a request from the app the vendor cancels the request from the back end saying customer not available. Even though the service engineer comes and looks at the problem. Just because they are not able to fix the problem they cancel request to show that they are productive.
I am regretting my purchase and will never buy a Hitachi product again. Also will tell all my family and friends never to buy a Hitachi.
App Privacy
The developer, HITACHI HOME AND LIFE SOLUTIONS (INDIA) LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- HITACHI HOME AND LIFE SOLUTIONS (INDIA) LIMITED
- Size
- 53.6 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Johnson Controls-Hitachi Air Conditioning India Ltd
- Price
- Free