iPhone Screenshots


HITACHI Appliance India facilitate mobile based solution to connect Hitachi for Service.

Features in HITACHI Applicances India Customer Care Application:

* HITACHI India Customers can opt for HITACHI Service to thier HITACHI Products.

* Request & Track Service : Track a Service Request for repair / maintanance / Installation / Dismantling

* AMC & Extended Warranty : Can Purchase AMC & Extended Warranty of In-Warranty & AMC Products.

* Best Way to connect HITACHI for services like Installation / Repair / Maintenance

* Demo Videos: Can view HITACHI Product Demo Videos

How to make use of HITACHI Mobile Application :

1. Join Hitachi Family by registering yourself ( Only authentication required for existing Hitachi customer )
2. Automatically logged in based on your registered mobile number
3. Add your new products
4. Request for service
5. Track Service Request
6. Opt for AMC & Extended Warranty pack
7. Product Enquiry
8. Write to Hitachi

Ratings and Reviews

1.8 out of 5
48 Ratings

48 Ratings

ripul delhi ,

No point of app if no action is taken !

Hitachi really needs to look into its customer care. It’s the worst I have ever seen. I bought 7 new Ac 2ton, 5 are not working (yes, can you believe this ) and they have just 1 person for complaints. If he is not available then you’re stuck. They promise 24-48 hrs and my complaint is in 4 days now and no one bothers.

Abhay_nth_of_his_name ,

Had a good experience with the app

Previously, I had to make several calls before the engineer would get back to me. This time all I did was put in a simple request for service, that too at 3 am in the morning. To my surprise, the request was fulfilled within a day. I would recommend everyone to use the app.

Umesh Gupta ,

Great app and quick services

We had lodged a complaint via the app. The response was quick. Within hours the problem was solved. The behaviour of the engineer who had come was also very good.


16.9 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
Rated 4+
© Johnson Controls-Hitachi Air Conditioning India Ltd


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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