Kent Service App 4+

KENT RO SYSTEM LIMITED

Designed for iPhone

    • Free

iPhone Screenshots

Description

KENT RO Systems Limited is a 21st century healthcare products company with a vision to make the world a healthy and a happy place. Pioneers in bringing the revolutionary Reverse Osmosis (RO) technology to India, KENT started its operations from Noida, India in 1999.
Over the years, it has evolved as a market leader providing technologically advanced healthcare products ranging from Water Purifiers, Air Purifiers, Vegetable and Fruit Purifiers to Water Softeners. It has become synonymous with offering purity and is known for its robustness in technological performance and innovative designs enhancing quality of everyday living.

KENT is ISO 9001:2008 certified and has been at the forefront of innovation. It has grown to be a strong organization with offices across India and most importantly, millions of satisfied customers to its credit worldwide.

With a purpose to give good health to one and all, KENT is the best guardian of your family’s health!

At KENT we value
Customers

We acknowledge that every individual brings different perspectives and capabilities to the team and a strong team is built on high moral values and fair practice. We provide equal opportunities for growth to all our employees and foster a collaborative and mutually supportive environment.

People

We give highest value to our customers’ requirements and do everything possible to provide them complete satisfaction. We are a conscious, compassionate and high-principled provider of authentic service enhancing customer experience at every touchpoint and fulfilling the needs comprehensively, fast and efficiently.

Honesty

Integrity is the foundation of everything we do. At KENT we conduct our business with the highest standards of professionalism, ethics, quality and fairness and develop relationships based on trust. Our core values and philosophy are the foundation for every business decision we make.

Team Work

We are team players and team builders. We openly communicate across all levels of organization because we believe that success can be achieved through collective efforts committed to achieving common defined goals. Our employees are encouraged to participate in the decision making process and we believe that teamwork leverages one’s individual strengths.

What’s New

Version 3.5.4

Bug fixing and improve performance.

Ratings and Reviews

2.2 out of 5
326 Ratings

326 Ratings

dealsden ,

After sales service is a nightmare

One of the worst companies when it comes to after sales service...had these buggers paid heed to service instead of spending crores on celebrities ...it would have been much better ...I had bought an electric kettle frm Flipkart 4 months back...one fine day...it stopped working all of a sudden...I tried reaching out to customer care 3 times...each time they raised a request the request got cancelled due to some unknown reason..I even tried to escalate this matter to the higheups in the customer support but no luck...they don’t even know why the request is getting cancelled each time...I stay in Bangalore..it’s not any remote place that’s not serviceable..they have proved they are just a baniya company after all ..whose motto is to sell cheap Chinese products to customer and then forget the customer...I will make sure nobody in my peer group purchase Kent products again...

Developer Response ,

Dear Customer, we are sorry for your disappointment. This is something we'd never want you to feel about us. Kindly share your contact details at onlinecare@kent.co.in so that we can resolve this quickly. Alternatively, you can contact us at +91-9278912345. Regards, Team Kent

Alabusani ,

KENT is the “WORST” product Ever

I have purchased a purifier last year2018 in October. Initially for two months it was fine then all of a sudden the purified water was very slow and taking 2 to 3 hours to fill just 8 liters and later no water. I reported to Kent customer service and they replaced a sedement filter and asked me to clean up the water tank. So I followed the instructions and later it worked only for one month. Again the sedement filter is blocked. The funniest thing is there is another purifier downstairs and it works without any problem. So I told them to replace the product to which they refused upfront. They are cheating with people big time. To all people: Do not purchase this product at all. I don’t know how many people will agree with me but I am struggling with this product. Wanted to give -minus stars in the rating but it won’t accept less than one.

Developer Response ,

Dear Sir, We would never want our customers to feel this way. Customer satisfaction has always been our priority. Please call our helpline number +91-9278912345. Alternatively, you may also provide your contact details at onlinecare@kent.co.in We'll surely assist you.

Avishek.Roy 395 ,

Kent Maxx 7 litres is a nightmare

Deserves a negative rating but no option for that. I bought this machine around 2 months back and I had to call technician two times already and now calling third time. The company claims 7 litres water gets filled in 7 minutes. But in reality for me it is taking more than an hour to fill in 7 litres. And today filling in 40 percent of the water took 37 minutes and 19 seconds post that it almost stopped dispensing water - just little drops coming out. FYI the TDS of my tap water is 195 which as per the company’s claims can be easily handled by this machine. I would love to add screenshots of the water dispensing at present and stop watch but don’t see any option to do so. Don’t buy this machine and waste your money.

Developer Response ,

Dear Customer, We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at onlinecare@kent.co.in . You may also call us at +91-9278912345. Regards, Team Kent

App Privacy

The developer, KENT RO SYSTEM LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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