Even after having good internet connection, whenever I open the app it says no internet connection. Bugs aren’t fixed yet!!!Please make user experience seamless.I am unable to use the app because of this.

Firstly we can not amend or review our orders in the app. We have to call their number which is always not reachable. Then if we manage to stop the supply for few days we are still charged for the same . We have to keep a track and keep on checking the invoices or wallet. If we loose the track we end up paying for not consuming the milk. We have to then literally fight for the refund. The standard answer is sir we are working to improve . I think they are on panch varshiya Yojana. After their successful debut in Shark Tank instead of improving they are going downhill . I thought that with the expertise they will bring in quality service but alas it’s gone from bad to worst.

I have subscribed for this product more than month , challenges I experienced so far 1. You need to keep track of milk delivery and payment debits, you can blindly trust as they simply debit without having e2e check whether milk is delivered or not. You have to chase to support team for refund .By chance if you miss the track then you end up with losing money.2. At least once in week you have chase to support team for milk delivery 3. Application is not robust , if you want change address or edit the existing one is mot smooth 4. If you pause delivery for few days and resume, there is guarantee milk is not delivered on delivery day, you have contact support to get it resume.5. I may not continue with Humpy as Local Dudhwala giving better service without high fundu app just through whatsapp.

I’ve been a Humpy Farms customer for about a year, mainly for their A2 milk — but the service has become extremely unreliable.On two different occasions, the delivery simply didn’t happen. There was no call, no notification, nothing. I kept waiting and wondering what went wrong until late morning — only to finally message them on WhatsApp and be told “low balance, so delivery not done.”If the entire system depends on prepaid balance, the least they can do is ensure alerts work. Both times, there was no reminder, even though they claim there is one.It’s frustrating, inconvenient, and completely avoidable.Good product — but very poor service and communication. If this continues, I’ll have to switch.