Now, renew bike, car, and health insurance policies swiftly on the ILTakeCare App.
ICICI Lombard’s ILTakeCare app offers the best insurance services. It takes care of all your health insurance, car insurance, two-wheeler insurance and wellness needs. And is easily available at your fingertips.
The philosophy of “NibhayeVaade” is encapsulated in our general insurance app. All your motor, health insurance needs can be met through a digitally personalized experience on the ILTakeCare app. With just a few taps, renew health insurance and explore our wellness solutions and health assistance features.
So, how does ILTakeCare make your life easier?
• Health Insurance – Now you can access all your health records like medical e-cards and policy related information. On adding the Mediclaim policy in the app, one can avail 24x7 tele-consultation with qualified doctors from the comfort of your homes.
• Motor Insurance – Our app offers features such as renew car insurance online, online bike insurance renewal and straightforward motor claims. Our two-wheeler insurance and car insurance online offer a hassle-free claim experience with our vast network of garages.
• Wellness (Fitness Tracker) – With the wellness features you do not have to worry about your health and fitness. Our fitness tracker monitors diet, exercise, sleep and step count to ensure that your wellness parameters remain accessible to you.
•Step Up Challenge – This is a newly added gamification feature which allows you to challenge your family members, friends/colleagues for steps challenge. The steps data will be taken from Health kit (iOS)
Features & Benefits
• Quick and Easy Claim Process – With our insurance app, you can register your health insurance, car and bike insurance policy claims easily.
• Online policy renewal – With our app, the policy renewal process is done quickly without any hassle. Our app also offers quick and simple online motor renewal facility.
• Network/Cashless Hospitals – Health insurance policy holders can browse through our wide network of hospitals with options to search the nearest hospital based on their current location, city, pin code and specialty-wise.
• Network/Cashless Garages – Motor insurance (car and bike insurance) policyholders can access our comprehensive list of cashless garages through the app.
• Health Assistance – Policyholders can get information on the app about specific illnesses and treatments that can answer your health and wellness related queries.
• Online Doctor’s Consultation – Get in touch with a doctor 24x7. Use our app for consultation with the doctor over a call on any health-related queries anytime, anywhere. You can also get a prescription online.
• Instaspect – ICICI Lombard customers can now use mobile self-inspection feature to record a video of their car on their mobile phones which eliminates the need for physical inspection of cars.
•Medical Emergency – During a medical emergency, one can use the app to call an ambulance and find the nearest hospital from our wide network of hospitals.
•Video Consultation – Audio/Video connect to 20 specialties and super specialties under IL Hello Doctor feature.
•VOPD – Virtual OPD plan gives you freedom from health-related emergencies, you can get unlimited 24x7, 365 day access to general practitioner and emergency ambulance assistance. Also avail specialties and super specialties consultation as per your plan.
• Motor News & Reviews – Our customers can now access the latest information on vehicle news, launches, reviews, analysis and more.
If you have any queries related to health, car & two-wheeler insurance, get in touch with our support team at: Email ID: firstname.lastname@example.org
Toll-Free No: 1800 2666 Also, visit our website: www.icicilombard.com
With the new update, our latest app build is equipped with new features and performance enhancements
1. You can now check the list of non payable items for health claims
2. Now you can add your Golden shield and Health advantage policies on the app
3. You can now watch health claims videos to get a holistic picture of the overall claims journey
4. You can check your upcoming policies on the app
5. User experience and user interface improvements
6. Minor Bug Fixes
Ratings and Reviews
Very handy & convenient!
ICICI Lombard has done a good job with this app in that they have thought through what a policy holder will need. The entire policy is readily available, the e-cards can be downloaded, renewing is easy through the app. Most interesting is the built-in health insights and score that one can get about the policy holders overall health score wrt fitness and diet along with recommendations. One can also chat with a doctor within the app. Excellent effort and in the right direction!
Developer Response ,
Dear Sir, Thank you so much for your valuable feedback.
I WILL GIVE 10 out of 5 star rating for their app and their service. They respond very fast and fast and fast and fast we can’t expect that with in this quick period of time they will process the claim. If you raise a claim request you can have a nap until your policy is over because after the policy time over they will give you update regarding your claim that your policy will expire buy new policy. That’s it . Worst customer support There is no one to contact you directly There will be no response The app will not help regarding the claim you can only see the stars without lighting effect if you take a policy in ICICI LOMBARD
Developer Response ,
Dear Sir/Ma'am, we apologize for the unpleasant experience. Request you to share your registered mobile number at email@example.com so that we can help you in resolving the issue.
Very good experience in opting Hello Doctor service but there seems to be one issue that I faced.
I purchased the Family floater policy and got it registered with the same phone number as during policy registration but when with the same application my husband tried to connect the Doctor service, we are asked to do the registration again which is not properly clear and a double effort.
If a family floater policy is purchased then all the members should connect the Hello Doctor service through the same number instead of doing registration again .
Developer Response ,
Dear Srishti, We are glad to hear that you like our app. Meanwhile, we would request you to share your issue on firstname.lastname@example.org so that we can help resolve the issue.
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- ICICI Lombard General Insurance Company Limited
- 231.7 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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