Livpure Smart 4+

Please read the reviews carefully before subscribing to the service. I would have never subscribed to it if I read the reviews before. If you can buy your own machine don’t think twice and buy it. When you show interest to their product, they quickly call you and force you to make a payment on the call itself they don’t give you time to read reviews or think twice. They will tell you everything is too easy, easy subscription, easy complaint and very easy cancellation. You can cancel the subscription anytime because they just want to sell their product and trap you. They ask too many questions when you try to cancel the subscription and show the true colors. Even if they raise your cancellation request, they tell you the long process and waiting time upto 7-10 days and intentionally don’t proceed it. I had raised the request on 22nd May and have been send emails since 23 May. Following up them daily but getting only one response “please accept our sincere apology blah blah..” Do your work with honesty then you will not need to ask for apology. Now I got to know they are delaying the process so that they can charge extra or deny to refund the deposit amount. I want my whole deposit back because I raised the cancellation request 5 days before the expiration of my current plan. Again I don’t want your apology, take your machine and refund my money.

Hi User, Please accept our sincere apologies, kindly provide you registered Phone Number or Email ID to 8147338701, so that we can reach you and resolve the issue immediately.

Pathetic service and fraud company. There main motive is to sell there products, they don’t even tell you complete details about subscriptions. One incident happen with me regarding Subscription cancellation. During the subscription I asked the guy (who called me to sell this pathetic service) that what if I want to cancel my service within or after a Month, he said we have 7 days trail which they promote you all know if you are reading but they didn’t tell you afterwards what happened, they have lock-in period of 3 Months, which they will not tell you even if you ask from your side, they will simply tell you can cancel anytime. So I’ll suggest you all, buying a purifier is best way instead of going with this rental plan. It’s a headache….! Also when you reach to customer service they are very unprofessional. They won’t even listen what’s your concern, they have there predefined line, they will keep on telling. Whatever will be your concern, same line they will say. Also if you want to talk with there supervisor, then you have to wait for 2-3 Hours. But after discussions with supervisor the result will be same. They all are a part fraud company, who sell there products with incomplete information.

Hi User, Please accept our sincere apologies, kindly provide you registered Phone Number or Email ID to 9164042255, so that we can reach you and resolve the issue immediately.

I have never Experience this kind of pathetic service, at the time of sales the sales team did not mention anything of holiday plan terms and conditions only they mentioned that when you are going out just let us know we will move yours plan to holiday plan, I thought it’s a good option if any one is away from home for some emergency. Now the service team is telling holidays plan can be only opted twice a year and to certain duration this information i m getting when i m away from, i asked them i will be back in January 2024 if this is the terms why this was not conveyed at the time of sale nor at the time of first request for holiday plan why later when the plan is getting expired, they have no ans,and when asking of holiday plan terms and conditions it should be reflecting in their website and app but its not there and the user will be scam by this trick, they do cheat with their plan i have suffered so i m sharing this experience. Better go for other brands which show there plan and conditions clearly.

We are sorry for the inconvenience caused. Could you please share your contact details with us on review@livpuresmart.com so that we can get in touch with you and resolve the issue.