MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points.
MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.
Install the MyDTDC app to avail the following features:
• Ship consignments to 12,000+ pin codes across India
• Track status of all outgoing and incoming consignments
• Create shipment label and schedule pickup at your doorstep
• Pickup service available in160+ cities across India
• Check serviceable pin coodes, shipment rates and delivery timelines
• Drop off pre-booked consignments
• View booking History, Cancellation & Refund
• Locate and share DTDC touchpoints
• Pay online via different modes available including UPI
• View account - Profile & Saved Addresses
• Save pickup & delivery addresses for faster checkouts
• Avail exciting offers
Thank you for choosing the MyDTDC Mobile app.
This release includes:
• Updated logos and color palette
Ratings and Reviews
App needs a serious UX upgrade
I’ve been using the DTDC app for a year now and have generally been very happy with it. Recently, however, some of the app’s functionalities have degraded - the biggest one being the saved address book. The app no longer shows you the name of the sender / receiver in the saved addresses and only shows the address. This is a huge problem for me as i send documents to different people in my office and also send couriers on my behalf and my family members. The edit function on the address book is not functioning either. Please fix this.
Its a shame to know that things get stolen on the way even if u book premium delivery.. this so called premium courier opens ur courier mid way and steals any thing that is valuable except documents.. Such a trash courier… Wont ever recommend anyone to use this courier… They have stolen lots of money mid way with the excuse of - we already have tnc and it mentions dont send any valuable things… + The representatives ur company hires is trash af… uneducated person really… they try to show the power of locality… professionals or gunda? Dont ever use DTDC if you guys wanna be safe… They charge hefty amount so that they can blame u for everything…
And most importantly, they have fake customer support where you will always be number 3 on line and noone is gonna pick ur call..
RIP DTdc… u guys gonna die soon
Stay far far away! Please use blue dart or literally any other service instead of DTDC. I found a general lack of clarity while scheduling a pickup.
A. The pick up slot window is 10 am - 6 pm and they will not call you to inform the exact details. I literally called them at 5 pm and they sent someone at 5:15. Don’t know if pickup would have been initiated without my call.
B. The app, while booking the pickup, didn’t ask or mention anything about packaging. I understand packaging is always chargeable in such services but nowhere did they ask this explicitly. I was paying a premium package fee, so I assumed the packaging would come. When I highlighted this to their customer rep, they were extremely rude and mentioned it’s in T&C. Somewhere hidden in small text so nobody can actually read…
C. They asked me 500 bucks to pack it in a CARDBOARD BOX! That’s 1/4th of my service fee. Not sure in what world a box costs that much.
In general, horrible customer care rep, and clueless delivery team. Please don’t use them for your valuable items!
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- DTDC Express Ltd
- 85.1 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2016 DTDC Express Limited