With Netmeds app, getting the medicine you need is simple. Download the easy-to-use Netmeds App to conveniently order your medicines from anywhere, at anytime. Just tap the App, upload your required medications, and your order will be delivered anywhere in India. Running out of your vital medicines can wreak havoc on your health. Use the Netmeds healthcare app to Order/Refill Your Medicines, Store Your Medical Records, Track Your Order, Rate Items, Check Reward Points, Refer Your Friends & Earn or Contact Us on the go!
Netmeds App key features
Find below Netmeds App’s features that ensure a quick, easy, and user-friendly ordering process while saving you more!
Buy Medicines Online – Doorstep Delivery
We’re proud to be the only online pharmacy to deliver to any location in India. Download the Netmeds App to shop ‘faster’ for all your medicines at the touch of a few buttons.
Money-Saving Medicine Deals – 24/ 7/367
You get to score substantial savings on your online medicine purchases through our everyday Amazing offers: https://www.netmeds.com/offers
FREE Access to Health Information
Get easy access to the reliable medicine information @ your fingertips. Plus, explore a wealth of trustworthy health information that’s designed to help you make better decisions about your health.
Timely Medicine Refill Reminders
When you are close to running out of your regular medicines, Netmeds will send you a message to restock your medicines. It’s easy to order your refill medicines – Just one click and your refill order is done.
Find All About Your Order
Conveniently track your order status in real time, straight from the palm of your hand! Securely access your order history or view reward points/notifications in Your Account on the go.
Shop with Ease & Save Your Time
Just instantly upload your required medicines & leave the rest to our dedicated pharmacists - they’ll reach out to you promptly.
- Ranked as ‘Asia’s Most Promising Brand 2018’ by Int+ WCRC International.
- Named ‘Best Digital Healthcare Start-up’ by ET Now World Health and Wellness Congress in 2019.
- Recognised by ET Now World Health and Wellness Congress as ‘Digital Healthcare Company of the year’ in 2019.
- Voted as one of the 50 Most Influential e-Commerce Professionals of India by E-commerce Summit and Awards 2019.
- Won Global Adjustments’ India Living Award – named as ‘Business Innovator of the Year’ 2018.
- Winner of the Zee Business Dare to Dream Award - named as ‘Emerging company of the year’ 2018.
- Awarded ‘Game changer of India ’ by Economic Times in 2018.
- Named as ‘Asia's Most Promising Brand’ – WCRC in 2018.
In the News
Find below some of our top headlines:
Netmeds App is brought to you by Netmeds Marketplace Limited, founded by Dadha Company – one of the oldest pharmacies in India, trusted for quality medicines since 1914. Netmeds continues a legacy of 100 years of success in the healthcare industry, providing customers with a superior online shopping experience, which includes ease of navigation and absolute transactional security.
Netmeds, India’s first-ever mega online pharmacy, offers a complete range of medicines and over-the-counter items, including vitamins, diet/fitness supplements, herbal products, pain relievers, mother care products, beauty care products, and many more.
Netmeds’ mission is to provide the people of India with convenient & affordable access to their everyday medicines.
- Now you can pay with the 'Money made simple' Google Pay payment method
- Improved payment experience
- More offers to avail
- Bug fixes and improvements
Ratings and Reviews
We have ordered 4 packets of zeecal 500mg on 7th may and got the information it’s packed and ready for dispatch on 9th may but till 12th may no dispatch been done and when I asked reason from customer support they didn’t able to give proper answer and continuously repeating we was searching the tablets as it was not available in warehouse , if it was not available then how did I get a message on 9th about packed and ready for dispatch and then the associate speaks irritated that I have given you enough explanation tell me what could I do like he want me to say to cancel order..I am very upset with the services and attitude of company employee ...I will never order again , if they take 1week for delivery for medicines then it’s shameful
after review developer contacted me and show some respect towards my concern and allowed me to buy 1packet from market and credited the amount in ewallet although I would have appreciated if they have credited in my card rather then ewallet but at least they responded so I improved the rating to 2 but still it was not good to see delivery time is long and response rate is slow and customer care did not take proper action in first go
Developer Response ,
Dear Nitish - We are very sorry for truncating your plans for this product. Kindly be informed that we are shipping your order from Delhi and please be assured that your order will get delivered to you positively by today. Also, further to your discussion with one of our executives, we have added Rs.105 to your e-wallet. Our aspiration is to keep you as one of our most valued customers. Hope we will have a chance to serve you best in meeting your future orders with us. We would be happy if you are able to revise the rating on this platform.
Delayed delivery, pathetic customer service support, wrong status on app
This is regarding an order for clexane injections. The app status was still showing processing when it should have been already delivered a day or two before. The customer service agent says its already on to the next stage and not sure why its not reflecting in my app. Further he has no clue when it can reach me. Instead of giving a solution or getting his supervisor on call he is more willing to cancel the order. He had no clue on the work timings / days of Netmeds.
Further there is no point in raising any ticket from the app. You will just receive an auto confirmation mail that the ticket is received and absolutely no communication after that. Forget about issue resolution. Seems you have to raise the ticket, call and fight with them and then they will start considering your issue. Resolution is still far away.
Its a shame, more so because of the area which Netmeds is operating in. Anything related to health of the human being should be taken on utmost priority which doesn’t seem to be the case with Netmeds. Experiences may vary from person to person, but I won’t recommend Netmeds to anyone who is relying on timely delivery and good customer service.
Developer Response ,
Dea Mehta - We apologize for the troubles and frustration that you experienced lately. Our aspiration is to make you feel satisfied at all levels of our service. So, kindly share your order ID# here. We will definitely, assess your complaint and will take a corrective action to prevent this kind of issues in the future. You can also send an email to email@example.com.
Delayed Delivery of Medicine
1.Netmeds is a classic case of overpromise and under delivery. I have ordered a few times. Most of the time promise of delivery in the next day was not met. Sometimes it was deliverd on 4th day of the order. So if you can wait for the medicines , then only use their services.
2. I use an iphone6 and this app is crashing, don’t know wether its a generic issue or problem with my phone. No other app is crashing.
3. I tend to view them this way, that in order to gain the market share they have gone for major discounts and hooking the customers with e-cash etc which can only be used partially and comes with a timeline beyond that ecash would expire, and use of the ecash can not be clubbed with any other offer. So take an informed decision.
4. Ordering interface and availability of medicines is a positive.
Developer Response ,
Dear Arora- We are sorry for the inconvenience caused. Since we are unable to locate your order ID# or contact information from the name you used to post this review, we would request you to share your order ID# here. We will surely, explore it.
App Crash: We would request you to share us the screenshot of the page where our app gets crashed to firstname.lastname@example.org. We will check and have this fixed soon.
Regarding Offers: We are always interested in keeping you satisfied by providing best possible offers in the market. In addition to Supercash offer, we do running multiple offers on our site which also gives you the best benefits. Also, we are planning to run few more exciting offers in near future. Please refer our offer page https://www.netmeds.com/offers for more details. However, we would request you to share your concerns about our offers to email@example.com. We will look into it.
Your feedback and kind support to us are playing a vital role in our developments. And for that, we are most grateful.
Hope we will provide you a better experience with our service in subsequent times.
- NETMEDS MARKETPLACE LIMITED
- 106 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Hindi, Tamil
- Age Rating
- You must be at least 17 years old to download this application.
- Frequent/Intense Medical/Treatment Information
- © 2017 NETMEDS MARKETPLACE LIMITED
Up to six family members will be able to use this app with Family Sharing enabled.