OYO: Search & Book Hotel Rooms 4+

Budget Hotels & Booking Deals

Oravel Stays Private Ltd.

    • Free

iPhone Screenshots

Description

OYO app turns every traveller’s bucket list into a reality. Whether a recreation vacation, work trip or a couple’s getaway, with OYO by your side, booking hotels is just 3 steps away. Best accommodation at best prices, OYO is your answer to a hassle-free stay.

Different Destinations. Same OYO comfort.

A platform with a network of over 3,30,000+ hotels and homes across the globe, OYO has a global footprint & recognition. From luxurious villas to budget-friendly hotels, from sea-facing rooms to hill-top suites, OYO has a vast variety of hotels and homes suited for everyone and every mood. Each hotel associated with OYO holds a promise of safe surroundings, best prices, sanitised stay, hospitable staff and excellent service towards the guests.

Why book an OYO?

· Years of making memories

· 4+ star ratings for a comfortable stay

· 330K+ places you can call home

· 2.8 million+ guests who are family

Feels like home away from home

With world-class amenities, facilities and comfort, each OYO offers experiences that are memorable and unique. Book for your favourite destination with various types of OYOs and find yourself exploring the best of travel world with the OYO app:

1. Belvilla: Get transported to Europe like vacation homes right here in India.

2. OYO Townhouse: Smarter hotels with smarter rooms for the smarter you.

3. Collection O: Premium hotels and comfortable rooms for lavish business travellers.

4. OYO Homes: Your go-to holiday homes and comfortable vacations.

Make memories. Save money.

Get OYO Wizard membership to avail extra 5% discount on member hotels and 10% on favourite Wizard Hotel. That’s not it. You can avail special daily offers and utilize OYO money which is redeemable on your next stay. Wait, wait, there’s more. Get your first night stay with OYO at INR 399 and also get a complimentary night stay on repeat stays. You can also pre-book to avail 20% off with your meal plan.

Booking made easy

OYO is a smart app that allows you to make the booking from anywhere through debit/credit cards, net banking, UPI-BHIM, Google Pay, PhonePe, PayTm, PayZapp, WhatsApp, MobiKwik, Ola Money and Freecharge. You can also skip the hassle and pay directly at the hotel upon check-in. Easy cancellations make for hassle-free & convenient bookings and quick refunds help you make fast decisions without any worry.

We’re listening

OYO is always there for you from the moment you log onto the app to the time you check-out from the hotel and more. With 24*7 customer support, OYO app tackles your booking-related queries and gives you a list of FAQs and solutions. We know what you want that’s why you can search for ‘Nearby’ hotels, ‘OYOs near me’ as they are listed on TripAdvisor, Expedia, Booking.com, Yatra, Agoda, Ixigo, Trivago etc.

Start booking now!!

What’s New

Version 7.2.2

Travellers, this is our biggest update ever!

We’ve squashed the bugs, completely revamped our user interface, and added many new features to improve your experience listed below.

1. We have added tags and highlights to help you make the booking faster and discover the right kind of OYO for you.

2. We’ve revamped cancellation policies because we know plans change, and we want always to be a part of your plan.

3. Our review section has also been updated as you requested, and we have also included an additional check-in rating as we want your offline experience to match the online one.

Check out the app, and if you want some help or feedback, you know who to call!

- Team OYO

Ratings and Reviews

4.7 out of 5
236.3K Ratings

236.3K Ratings

C#40$ ,

Poor Customer care service

I’ve increasingly come to realise over the past year that Oyo’s customer care services are nearly non-existent. For example- I recently I booked a hotel in the night and accidentally booked it for the same date. Upon realising I made a mistake I looked for an option on the app to post-pone the booking to the required date. Since there was none, I cancelled the booking and immediately booked a room in the same hotel for the required date. Funny thing was that I did not get refunded for the cancelled booking. I went through a painful process with the CC chat option on the app where the executives just dont answer or keep dissapearing in the middle of the chat. Eventually I was told the refund couldn’t be processed because I cancelled the booking “after 9am”. I had made the booking around 9pm and cancelled it almost immediately. How could I cancel a booking i made in the night of the same date before 9am? Then earlier last year I had booked a room with girlfriend in Chennai. The hotel’s owner tried to barge into the room while trying to forcibly interact with my gf in my absence. When I returned And learnt of the events, I tried to contact customer care to book an alternate hotel or something and complaint about the current one. The same thing had happened back then, I couldn’t get in touch with anyone. Oyo’s customer care service is nearly non existent. This is alarming especially for a fairly frequent user such as myself.

Developer Response ,

Hi, we regret the inconvenience you faced with us. Our guest's resentment is seriously a pain for us and we will do our best to make them our happy guests. Please treat this experience as an exception and give us a chance to help us in improving your experience. We request you to please share your booking ID for letting us help you quickly.~PD

SamarFatima831 ,

Bad experience

I have been using Oyo for quite sometime. I have even used their services to travel abroad and at that time I was pretty much satisfied always with service and care provided. But this one experience I had to go through this week has changed my opinion. I had specifically booked an AC room for my stay in mysore . And from all the offers I got a good and a cheap deal. After arriving at the hotel, the staff was rude and gave us a non-AC room. And the room was nothing like it was depicted in the pictures. The bathroom was small. The sheets were rough and when I took a small nap I woke up scratching my face immediately. Which I assume is either because of bed bugs or dust in the room as it looked pretty dingy in the first place. And I’m severely allergic to dust. Upon complaining to the staff, they ridiculed us in paying a higher price for an AC room and also said that at the price paid this is the only room I could afford. I immediately contacted the customer support complaining about the issue, but the first guy just left me on hold and cut the call and the second guy nothing to say except that ‘ he’s very sorry for the inconvenience caused’ rather than coming up with a solution, he just went on repeating those lines again and again. And to mention even he kept me on hold for quite sometime. I immediately vacated my room because of all the trouble and at the same time had to cut short my trip.

Developer Response ,

Hi, we are grieved to learn about the experience you had at OYO rooms. Please be assured that the raised concern will be resolved at the earliest. Kindly share your booking and contact details . ~Mili

Abhisheksingh03 ,

The worst Customer service

In past 3 months I had many bookings but in many of my booking when I make a booking the amount was different so I did pay it online thru the application but when I visited the hotel they asked me for some extra money like 300 to 500rs and they told me to check on the application it will show pending and you will have to pay that amount for the Chek in and I had no option rather then paying them the extra charges and when I called for the help they did not wanted to help in that case and recently I had canceled a booking on on 10 August 2022 with the booking I’d (VTBJ5540) and I was suppose to get the refund back but aft 6 days I still did not get any response from any OYO help desk I did send many emails made many callls they just kept me on hold and then they just hang up and this days OYO has no Intention to return anyones refund amount I tried every possible way but got no help it seems i will never get the amount back now OYO this days seems running a big time fraud I would like to tell everyone to stop using this application as they are running a big time fraud now be aware of all this before you make any bookings

After this review I received an update saying that they will look into this matter but never got any updates or any refund so be aware of this fraud company and if you do not get your money just put a charge back on the amount you paid call your bank and put a chargeback for it the bank will help you with this issue

Developer Response ,

Hello Abhishek, as checked, the booking id provided by you is incorrect. Kindly provide the correct booking id for us to help you further. ~Simi

App Privacy

The developer, Oravel Stays Private Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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