INSARAF - Saraf Furniture 4+

Ordered a table as it looked good on the app catalogue. Was supposed to be ‘dispatched’ in a 7 days with delivery date of 14 days. After 4 weeks of follow up, they informed it’ll take another 2 weeks to deliver. I requested cancellation. They refuse to refund my order now. PLEASE AVOID ORDERING FROM THESE GUYS. It’s a TRAP. They won’t send your product and won’t refund your money. The guys on phone will keep saying we will help you and escalate the issue to ‘senior management’ and ask to drop a mail. The mail response is a standard copy paste that we will send your product soon and don’t have a refund policy. TOTAL FRAUD!!

My brother in law referred to me this app. It is very simple; they have a vast range of furniture articles. You will surely get the kind of design product you are looking for your interiors. Also, you can get it customized if necessary. Finally, I got my designer king size bed at home. I ordered the furniture through the app only. It is very user friendly and the product is also looking more beautiful than that appeared online. They have on time delivery and nice product quality.

Ordered my 3 products from them worth 50K .. yet to receive even after 3 weeks . Pathetic service and customer care . The courier number they provide that doesn’t even exists .. stay away .. still waiting for my order to receive— don’t know how product quality would be. The way the response from customer care is even pathetic. I called them around 12 times till now .. their answer is we will get back.. that they never I had to call them every time.