Spintly Smart Access 4+

The reader does not capture the check-in or check out time quite often. There are many a times, the information is not stored even though the gateway is connected to the Wi-Fi and is close to the readers.

The access history suddenly disappeared 2 days back and I am unable to find out the information.

Hi Anant, Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced. If you are still facing the same issue, request you to write to us at social@spintly.com with your registered details so that we can assist you further. Regards, Team Spintly

The app stops working frequently and keeps saying “Error: Timed Out”, even in close proximity Bluetooth enabled on an IPhone 11.

Also, the behaviour is different on different locks even within the same office. Some can be opened from 5+ meteres away, but others have to be within 15cm (both line-of-sight, with no obstructions.)

Hi There,

Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced.
If you are still facing the same issue, request you to write to us at support@spintly.com with your registered details or call us at 1800-309-0602 so that we can assist you further.

Regards,
Team Spintly

Spintlys access control system works like a charm. The app gives you complete control over the hardware.

Thank you Gramisan for your positive review! We're delighted to hear that Spintly's access control system is working seamlessly for you and that you find our app user-friendly and efficient. Your feedback motivates us to continue providing top-notch solutions and excellent service. If you have any further comments or suggestions, please feel free to reach out. We appreciate your support!