Tata CLiQ Luxury Shopping App 4+

Dear Tata CLiQ Luxury Shopping App Developer Team,

I hope this message finds you well. I am writing to bring to your attention an issue I have encountered with the Tata CLiQ Luxury Shopping App on my iPad.

After installing the app, I noticed that it does not support landscape mode. This limitation significantly hampers the user experience, particularly when using the iPad with a keyboard, as it is inconvenient to constantly switch between portrait and landscape modes.

Given that many users prefer using their iPads in landscape mode, especially when typing or multitasking, it is crucial that the app supports this orientation to ensure a seamless and user-friendly experience.

I kindly request your team to address this bug and provide an update that includes support for landscape mode on the iPad. This enhancement will greatly improve the usability of the app and align it with the expectations of your user base.

Thank you for your attention to this matter. I look forward to a prompt resolution.

Dear customer,

We appreciate you bringing this issue to our attention and providing detailed feedback regarding the lack of landscape mode support for the Tata CLiQ Luxury Shopping App on your iPad. We will ensure that your feedback is forwarded to the relevant team for further review and consideration. Our team is committed to enhancing the functionality and user-friendliness of our app to better meet the needs and preferences of our valued users. Thank you for your valuable input.

Amit
Your friend at Luxury.Tata CLiQ

I had made an expensive purchase of Steve Madden Heels Size 5 from Tata cliq and the product delivered to me was a Size 4! When I raised a complaint regarding it, I cooperated politely with them with everything they asked like photos/ videos etc and in the end when they didn’t find any reason to accept their mistake, they TWISTED THE WHOLE STORY and said that they had delivered the right product and rather CHARGED ME OF INTERCHANGING THE STEVE MADDEN WITH A SIZE 4!! Just the Audacity! I even asked if they had any evidence to back their “supposedly false accusations” but of course … they had None! I even had to raise a complaint regarding this fraud on the National Consumer Helpline. To get to the bottom of it, I even talked to the Official Bluedart Courier and & they confirmed that the Waybill number of product delivered to me and the product shown on the app (my original purchase) were different! And that my original parcel had been returned to Official Steve Madden in Mumbai to their request! Whether this mistake was made from the mismanagement in the supply chain or anything else, I had an extremely horrible experience with them! Would’ve been better if I had purchased it directly from AJIO or Official Steve Madden website..

Dear customer,

Despite our effort to make sure your experience is hassle-free, such an instance is not what we had in store for you. We apologize for the unintended inconvenience caused. Not to worry, we will get this sorted for you. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it.

Amit
Your friend at Luxury.Tata CLiQ

I’ve noticed a feature that is very uncomfortable and uneasy for the shopper in the app. When I select a product and add to cart, I’m given the option to shop more or go pay for the cart, yes? Now if I select shop more then the app takes me back to the Home Screen and not the shopping screen with my product preference and filters in place. So, I have to go to my product page and add filters everytime I add a product to the cart. And this is very repetitive, pointless and looks easily avoidable. Please create an option where the app takes you back to the product page with your filters in place when you select shop more. It’s unnecessary extra effort for each extra product I might want to add to the bag. Right now this set of commands make me feel like I should shop for only one product because going for a second and third one is so inconvenient.

I hope you improve this. Thank you!

Hi Sri,

We feel awful to see you disappointed with our services. We've got our developers constantly working on every known issue. Also kindly note, we have updated our app and fixed old bugs/ issues. Request you to update and revisit our app, however, if you still experience such issue, we request you to clear the phones cache and cookies.

Amit
Your friend at Luxury.Tata CLiQ