Bug fixes and improvements.

New: Show summary and transcription snippets for recordings and voicemails New: Ability to block number for incoming calls and external chats New: Ability to leverage allowed country codes Fixed: handle Google transcription in recordings Fixed: quickly dropped call not being actually dropped Fixed: CRM contacts not being correctly resolved in the dialer

New: Support for iOS18.2+ default calling app New: Support for iOS18.2+ default messaging app Fixed: CRM search may not work in some scenario Fixed: Quickly dropping call may not actually drop it Fixed: Very first call not resuming other device audio players when ends Fixed: Chat not showing who and to who a conversation is transferred Fixed: 'no results' found message not being shown in various pickers Fixed: No confirmation dialog when deleting a Recents item from details Fixed: Wrong translation for deleting call history Fixed: Chat Transfer picker may open empty or clear itself when scrolling Fixed: Redirect user to the chat where messages are forwarded to Fixed: Searching contacts does not produce results if device contacts access is disabled Fixed: No answer timeout value reverts to default if any other change is made in FWRules Fixed: CRM link not showing contact name on dialer when contact is created during a call Fixed: Setting Mobile Number in Forwarding Rules Fixed: Not redirected to the selected conversation while forwarding messages Fixed: Potential crash in notifications with avatar/image attachment Fixed: Show chat and missed calls notifications in application language

- New: Changed color for Business Trip and Lunch bullets - New: Square status bullets - New: Marketing version in About view - Fixed: Edit before calling is now available in context menu - Fixed: compatibility with iOS18 Contacts Limited Access - Fixed: call cannot be answered if caller ID contains a space - Fixed: Cannot add system extensions to Conference - Fixed: Monitor connection quality should show the name of the user - Fixed: Badge truncation if counter is too big - Fixed: App unresponsive when there are too many voicemails - Fixed: Adding a contact having multiple phones to Widget - Fixed: Potential crash in SIP when app goes to background or terminate. - Fixed: Crash when doing bulk voicemail deletion from webclient

Fixed: Brought back search list when transferring. Fixed: Edit before calling is now available in context menu

New: BLF Support New: Google contacts integration New: Monitor connection quality option New: Edit before call functionality from Call History page New: Introduce keypad ui for xfer/att transfer Fixed: Contact’s phones picker closes and goes back Fixed: Missed call notification no longer patches device contact Fixed: Clear text button in search fields no longer shown Fixed: Adding adhoc conference participants are not included Fixed: CRM contact information not showing with iphones that support dynamic island Fixed: Search in team for email or mobile number does not return any result Fixed: Change the text when an extension is deleted who is part of a group chat Fixed: Show avatar in missed call notification for company contacts Fixed: UI issues fixed in schedule conference search Fixed: Expose group voicemail for Ring Group and Queues when transferring Fixed: Copy/Paste menu no longer shown on the keypad for iPads running iOS18 Fixed: Lookup issues when appending/Prepending saved contacts Fixed: Add contact label should be on top of the Duration counter

Fixed connectivity issue with some older V18 PBX setups.

New: Support for iOS18 and iOS18.1 New: Add multiple participants to a conference New: Conference management New: Show Shared Parkings in Forwarding Rules (V20U3+) Fixed: Live chat notification message not matching device contact Fixed: Chat notification shows either avatar, either attached image, never both Fixed: Chat notification "from" being empty if sender is a hidden extension Fixed: Alphanumeric system extension not selected in Forwarding Rules Fixed: Contact list disappearing during transfer Fixed: Dialer flickering when close multiple calls Fixed: Dialer calls list incomplete scrolling Fixed: Expose SP in system extensions call forwarding and remove FAX Fixed: Dialpad overlapping calls list in the dialer Fixed: Demo settings ringtone player does not stop Fixed: Conference call is created before 3rd extension answers the call Fixed: Contact list disappears when transferring

- Fixed roaming issue - Fixed Group Chat issues when you add participants from a different Department - Fixed unable to schedule a meeting due to Save button being disabled sometimes - Fixed: Cannot see contact number (or call) when chat is coming through SMS - Fixed: Disable tab Chat button if the PBX has chat feature turned off - Fixed: No confirmation when deleting a single record from Recent tab - Fixed: Call history + call quality causes extra requests - Optimized voicemail files fetching for V20SP3

New: Call Quality monitoring New: CarPlay create audio conference: "Siri, call [name/number] AND [name/number] AND ... using 3CX" Fixed: SMS validation for chat numbers Fixed: Out of office hours voicemails in forwarding rules for V20SP2 Fixed: Disallow Add contact for certain calls Fixed: IP of client getting blacklisted Fixed: Add contact label only after call is established Fixed: Group chat issues when adding participants from different groups Fixed: Missing downloading text indicator for recordings Fixed: Issue when setting call forwarding to voicemail in forwarding rules Fixed: Recents issue when leaving voicemail

- New: Apple Carplay Support! - New: Add contacts to M365/CRM - Fixed: Showing duplicate CRM contacts on keyboard return when searching - Fixed: Recordings being retrieved and refreshed even not visible nor required - Fixed: Searching for CRM contact matching when brought to foreground

Minor fixes in application settings.

- Fixed failed delivery indicator misplaced on chats list - Fixed contact search from dialer ignoring sometimes user input - Fixed Add/Edit Contact buttons on iPhone mini

- Fixed: Increase contact search results to 20 PBX and 20 CRM contacts - Fixed: Expose CFD system extensions in forwarding rules

Fixed: rare crash occurring in H264 video calls Fixed: app crashing at launch if camera is disabled per whole device Fixed: app briefly unresponsive at launch time Fixed: long chat message truncated on non-english devices Fixed: device contact avatar not being shown on dialer Fixed: chat message avatar sometimes missing initials Fixed: chat whisper information missing from QManager Fixed: active calls not being dropped when app terminates Fixed: no-camera warning in chat attachment not dismissing on tap Fixed: parking numbers disabled in Recents Fixed: iOS17 contacts filtering when searching for CRM Fixed: iOS17 CallKit missing application icon Fixed: iOS17 ringtone not being updated in Settings Updated translations

- Faster connectivity by using JWT authorization - Added Group voicemail for Queues/RingGroups in transfer picker - Fixed: App crash in Recordings on iOS 17 devices - Fixed: App unresponsive on iOS17 due to microphone access dialog - Fixed: Queues and Ring groups not shown in transfer - Fixed: Closing a chat view stops further chat notifications in foreground - Fixed: Connection issues when changing credentials - Fixed: Scheduled conference to calendar not being created in specific scenario - Fixed: Handle empty numbers and unknown in dialer and Recents - Fixed: Removed out of office hours voicemail in Forwarding Rules - Fixed: Issue when sending chat attachments in single/group chat conversations for V20 - Fixed: Searching by name for contacts not working in Voicemail - Fixed: Device contacts having no name not being shown in Contacts - New dialer icons - Show warning message if IP blacklisted

- Fixed Queues and RingGroups no longer shown in call, transfer and conference pickers - Fixed chat Today label not being shown

- Added support for H264 video codec - Added support for CRM contacts - Fixed: Call Quality bars not updating - Fixed: Editing a contact field removes the photo on save - Fixed: Dialer number overlapping call status if device text size is maximum - Fixed: App no longer make call to Siri invoked number - Fixed: Voicemail contact not resolved in specific scenario - Fixed: Missing avatars in Recordings - Fixed: Presence status not updating while in voicemail menu - Fixed: Recents badge cleared when request is not fulfilled - Fixed: Duplicated system extensions in Forwarding Rules - Fixed: Issues for SMS chats coming from alphanumeric numbers - Fixed: Bridge remote party resolved as local extension - Fixed: CRM, M365 and Personal contacts not matching incoming call notification - Updated the installation screen - Updated Dutch translations - Minimum supported iOS version increased to 15.0

Fixed: Remote party not being updated when call is diverted/parked Fixed: Icons and avatars pixellated appearance Fixed: A local extension may appear as a bridged extension when in different ext Group Fixed: A bridged extension is wrongly prefixed with BridgeID if its bridge is down Fixed: Contact picker getting empty and not reloading on Reconnect Fixed: Empty device contacts being listed in Contacts Fixed: Extension and System Extension pickers in Forwarding Rules Fixed: Contact being editable in Recents or Chat Participants in iOS 15+ Fixed: Do not show mobile picker on composing SMS from contact card if no needed Fixed: Compose SMS picker can get stuck and no longer searching Fixed: "Ghost" standard push notifications might not be unsubscribed Fixed: Recording Transcription view might not open from search results Fixed: Difficult Copy/Paste number on the display Fixed: Share To chat attachments ignoring server SMS capabilities Fixed: Hidden extensions' number inconsistently appears in contact card as Mobile and Other Fixed: A hidden or non-existing extension may appear as a bridged extension Fixed: Call button not shown in chat with one participant Fixed: Chat opened in-place from contact card might be unusable due to random refresh Fixed: Forward message and Add Participants pickers might be unusable due to refresh when a chat is incoming Fixed: Chat composer bar may disappear when using camera picker Fixed: Chat compose bar may appear over Add Participants/Forward To pickers Fixed: Chat composer bar may expand and cover the navigation bar Fixed: Chat push notification is shown if chat with the same person is opened from contact card Fixed: Chat may flood server with multiple requests when opened Fixed: Chat view cannot close when two extensions take ownership at the same time Fixed: Voicemail, Recording and chat audio players not releasing system's audio Fixed: External chats not removed from Chats page after the chat is being transferred Fixed: Dialer Transfer button might not work on iOS14 and iOS15 Fixed: Server exception response when saving a contact with name too long Fixed: Application storage leak Fixed: Potential crash in incoming chat notification Fixed: Multithreading random crash or app hang Fixed: FaceTime button replaced with video call Fixed: Successful Re-Provision not restarting client's engine Fixed: Client might remain stuck due to forked-id with auto-answer Fixed: iOS16 Airpods audio integration with device Control Center mic settings New: Search in Voicemails and Recordings now include transcription New: Show device contact's avatar if provided New: Show device contact avatar in Chat and Missed Call notifications New: Show destination status while typing on dialer New: Non-intrusive push call answering, without switching user to the dialer New: Dialer redesign New: Voice messages for chat New: Embedded attachment in chat message New: Unified Meetings view New: Cache chat messages New: Speed-dial widget

Fixed: removed duplicate chat requests sent to PBX

New: Add/Remove chat participants New: Forward chat messages New: View chat messages timestamp by swipe left New: Allow deletion of contact’s avatar New: Alphabetically sorted accounts Fixed: Potential infinite loop with 99% CPU usage in chat Fixed: Application may become unresponsive when scanning QR Code Fixed: Chat attachment filename not being kept on saving Fixed: eMail validator in Contacts Fixed: Own side-menu status incorrectly showing Unregistered in some cases Fixed: Deleting an account automatically activating another one Fixed: Contact photos not being scaled when uploaded Fixed: "Microsoft 365" and "CRM" contacts appearing as editable Fixed: Incorrect Contact details for non-local extensions chat participants Fixed: "Send To" external files working only for existing chats Fixed: Schedule Conference view closing immediately on iOS16 Fixed: Incorrect details in Recents for system extensions Fixed: Phone numbers not shown in Recordings list Fixed: “End chat session” from chat list by swipe not working sometimes Fixed: Other party name no longer shown on Device Recents Fixed: Contacts view not updating properly extensions status Fixed: Creating a chat automatically unarchiving it if already exists Fixed: Composing a chat leaves Active/Archived have no effect when closing Fixed: Tapping chat notification not opening the chat if a composing one is already shown Fixed: "Remove from Favorites" not being reflected immediately in the list Fixed: Prevent sending empty chat messages

IMPORTANT: Connection to PBX version 16 is no longer supported - Fixed: Chat message delivery checkmarks may disappear when scrolling - Fixed: SMS number validation when composing an SMS chat - Fixed: Phone number of an SMS chat participant not being properly decoded - Fixed: "Add to Contacts" not shown for SMS chat participants who are not in phonebook - Fixed: Show WhatsApp provider in chat participant's Contact Card - Fixed: Close button next to Edit on left side on Recents detail - Fixed: Chat unread messages badge button may not be shown when required - Fixed: Speaker echo on iOS 16

- Fixed Contacts scroll pagination mixes up contact details - Fixed PBX ModifyCompanyPhonebook parameter not handled properly - Fixed Settings' Close button not working after a successful Re-Provision

- Fixed app badge might not update and custom sound not play due to a silent crash in chat notification - Fixed adding live chat participants to phonebook.

- Fixed dialer appearing shifted on devices with zoomed display - Fixed forwarding rule reverting to voicemail when set to external number - Fixed chat and chat wizard might not open on some older iOS versions - Fixed LiveChat avatars in chats list