The PowerX chargers are fairly dependable and generally deliver a high amperage efficiently. My two improvements would be (1) deliver a higher maximum, and (2) make it easier to stop and resume. For (1), there are plenty of cars that can take a higher amperage. The Hyundai IONIQ 5 can take 150kW or more (although the Japanese versions have been limited). If PowerX could deliver that much, IONIQ 5 owners could push Hyundai to fix the s/w and allow faster charging. On (2), some cars give a “boost” during charging which allows a higher amperage for the first few minutes. The IONIQ 5, for example, will accept 102kW for the first 8 minutes of charging, after which it drops to 82kW. At a PowerX charger I can stop and resume, to get more minutes at 102kW, but it’s clunky and time-consuming. I’d like PowerX to give us a one-touch stop/resume to make this easier. My only complaint with PowerX is that on two occasions there have been problems with the charger and the people who answer the Help Line are utterly clueless. In fact they are worse than clueless because they don’t even understand the basics of EVs and charging. PowerX needs to put some smart people on the help line, or at least make it so a smart person can call back a customer rapidly. On the one occasion I got a call from someone who knew what they were talking about, it took three days. That’s unacceptable for a service that drivers expect to avail as easily as pumping gas into an old-fashioned car.

It s easy to charge but I m not sure why it can t keep max charge at 100kw+ instead it gradually decreases over time making the charging time longer. Maybe there is a reason for it would be great to know why though

こんなひどいアプリ初めて出会いました。使い方が分からない。クレジット情報だけ取られた。なぜか利用者の端末にカレンダー登録させる。キャンセルしようとしたらキャンセル料0円です請求を確定しますかと出た。身内は充電できないのに「出来ないからキャンセルして」と言ったら「利用時間過ぎてるからキャンセル料かかります」と言われた。充電出来ないのにキャンセル料！？意味が分かりません。もっと利用者目線で設計してください。こんなひどいアプリ初めて出会いました。設置してる施設に苦情を入れます。今すぐ撤去してチャデモの充電機にしてほしい。

予約して充電しようとしたら、時間になっても充電が開始しない。それなのに「キャンセル500円」の表示。日本は電気自動車を普及させるつもりが無いので…と思ってしまう。社会インフラなのだから、大変申し訳が担うに足る会社に仕事を任せようよ…とにかくアプリも近年稀に見るレベルの低いUI仕様。。。学生のお遊びですか、このアプリ？素人エンジニアの研修に付き合わされてるの？頼むから他所でやってほしい。