Top 9 - インスタ写真ビデオベストナイン2023 4+

数年前からベストナインが使えないので、その代替として無料で早く簡単に結果が出るアプリです。但し無料プランはいいね数が表示されない(個人的にこれは別にいい)、9位の画像の下部にTOP9と表示される、シンプルな枠あり設定のみ(枠のカラー選択可)です。一応枠なしなどの選択もありますが、すかさず有料プランへ誘導してきます(安いので拘りがあるなら良いかも)。またいいね数を非表示にしている場合は正確な結果が出ないので、可能ならいいね数が高いものだけでも一時的にオンにしたらバッチリです。トップ9が表示されないという口コミがありますが、確かに分かりにくくて、読み込みが100%になったら下の見本画像をタッチすると出てきますよ。

こんにちは！Thank you very much for your constructive feedback! We are happy that TOP 9 deserved 4 stars from you. We allow our users to create their TOP 9 collage with basic features for free. If you wish to apply more features, these are paid but surely worth the small fee. Unfortunately, it's technically impossible to collect likes from posts with hidden likes. That's why we provide easy-to-follow instructions to our users for unhiding the likes. We hope to see you back in the app again when TOP 9 of 2024 will become available. Thank you very much!

困った事
① 450円と書いてあった購入が1,450円引き抜かれた
② いいね👍のトップ9のはずが、top9じゃない
→つまり、下位のものが選ばれてる
できるなら返金して欲しい

Troubled
1. It says 450yen for one time payment. It charged me 1,450yen
2. The selections were simply NOT top nine. Meaning, some lower likes has been selected as Top nine

If possible, I really would like to request for refund.

Feel like, I have been fooled.

こんにちは！Once again, please accept our apology for the inconvenience caused. Our customer support team already replied to your email and confirmed that you purchased the lifetime PRO for 480 JPY as stated in the payment screen. Please note that TOP 9 never charges users more than displayed or without the user's payment confirmation. The purchase worth 1450 JPY is not even available in the TOP 9 app. We know that you already admitted that you saw this price on your Apple receipt. Apple receipts always show the total amount you spent on the selected date across multiple apps.
The reason why TOP 9 didn't generate your most liked posts correctly is that the likes on your posts are hidden. It means only you can see the likes you got and no one else, so it's technically impossible for the TOP 9 to generate your posts accurately. We also provided you with a video tutorial for unhiding the likes of your posts on Instagram for easier navigation. We hope you will decide to update this review based on your latest experience. If you have any more questions, please don't hesitate to ask. Thank you very much! Happy New Year!

選ばれた９作品のうち３点は2023年以前に撮った作品でした。また、2023年に撮った作品の中で、私が最もお気に入りの作品がベスト9の中に入っていたことは嬉しい限りです。

こんにちは！Thank you for your positive 4-star review! We will be grateful if you can message us directly via the TOP 9 app in case the app also included the posts posted on Instagram before 2023 in your TOP 9 of 2023 collage. If all the posts included in the collage were posted in 2023, then everything worked well. We look forward to hearing from you!