BetterHelp is the convenient way to get professional help from a licensed therapist. With over 30,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.
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BETTERHELP – FEATURES
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• Over 30,000 licensed, accredited, and highly experienced therapists
• Match with the right therapist for you based on your needs, preferences and location
• Send your therapist a message as often as you want
• Schedule live sessions with your therapist or use the secured messenger
• Gain access to constructive, educational group webinars
PROFESSIONAL HELP, PERSONALIZED FOR YOU
Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist based on your needs, preferences, and location. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.
LICENSED AND TRAINED THERAPISTS
There are over 30,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.
All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.
HOW DOES IT WORK?
After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.
You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.
Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.
HOW MUCH DOES IT COST?
The cost of therapy through BetterHelp ranges from $70 to $100 per week (billed every 4 weeks) but may be higher based on factors like your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.
TL/DL: Service recommended, download the app if you want notifications, otherwise the website is enoughThe support team and therapy is great! A lot more affordable than f2f therapy, and it’s accessibility in general is amazing especially if you live in an area where English therapy is difficult to access. It might take a several efforts to match with a therapist you click with, but there’s definitely great professionals available. The app itself is okay, it’s usable, protected, but tbh the web app is enough and both apps aren’t state of the art in UX imo. Sign in freezes a lot, signing up for group therapy means scrolling forever, the variety of content makes the app confusing in general - I happened to come across an onboarding session while exploring the app that guided me on some of the use, but I’m still low key confused sometimes and I doubt I’d noticed so many functions without it.
I think this app is AMAZING. I heard a lot of bad reviews due to social media at first and hesitant and was scared to use it but this app is exactly what I needed. Let’s put aside therapist here because if you have a bad experience with a bad therapist, change it and move on. But I had the pleasure of finding the best therapist that works for me the first try. Now in terms of the app, I live overseas in Japan but have an American bank account so I am able to pay via US dollars without currency exchange so keep that in mind with payment. But it’s very nice to be able to live in a country where therapists aren’t a normal occupation and I still get to take English therapy sessions affordably through this app in a country that prioritizes mental health proactively compared to a conservative country. This app gives me reminders that I can adjust easily and has so many functions that’s actually too advanced but much appropriated. My favorite part is other than taking your therapy sessions with your therapist, you can also join one group therapy per week of any topic you’d like. You don’t have to show your face or you can and you can just listen in and or speak a lot. Of course there’s a hit or miss on the classes that you enjoy or feel waste of time but I love that added additional therapy of broader topic that you work on with others kind of like an accountability buddy feel to it too separate to what you’re working on personally with your personal therapist. Overall I definitely would suggest this app for anybody that needs therapy and don’t know where to start. Also keep an open mind until you find the right fit in terms of therapist instead of judging the app because of a bad therapist.
Saving my life
marukke
I was at a very low point before I signed up for betterhelp. The process is so simple. You take a survey, and get matched with a therapist. You can change your therapist at any time! Luckily, the first person I got matched with is a great fit for me. The weekly live sessions and texting any time really help me. I feel like I’m getting my life together.Edit:I had already applied for financial aid but due to changes in my income I began to struggle to make the payments every month. I asked to reapply and BetterHelp went above and beyond to get me 40% off the normal price, and even refunded me the difference for all the months I’ve already paid!!! On top of having a great therapist, this is a great company that truly cares about its users!!!
Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.
Stay tuned for more updates!