Medallia Mobile 3 4+
Medallia
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- 無料
スクリーンショット
説明
Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
新機能
バージョン 3.18.2
We update the Medallia mobile app regularly to make it faster and more stable for you.
This version includes bug fixes and performance improvements.
評価とレビュー
Terrible update
It often disappears the score and comments and need to delete the App for re-installing to see the review!
Need urgent resolution that really frustrate!
Good for phone but not tablet
Screen is not rotated at all.
アプリのプライバシー
デベロッパである"Medallia"は、アプリのプライバシー慣行に、以下のデータの取り扱いが含まれる可能性があることを示しました。詳しくは、デベロッパプライバシーポリシーを参照してください。
ユーザに関連付けられないデータ
次のデータは収集される場合がありますが、ユーザの識別情報には関連付けられません。
- ID
- 使用状況データ
- 診断
プライバシー慣行は、ご利用の機能やお客様の年齢などに応じて異なる場合があります。詳しい情報
情報
- 販売元
- Medallia, Inc.
- サイズ
- 31.3MB
- カテゴリ
- ビジネス
- 互換性
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- iPhone
- iOS 15.0以降が必要です。
- iPad
- iPadOS 15.0以降が必要です。
- iPod touch
- iOS 15.0以降が必要です。
- Apple Vision
- visionOS 1.0以降が必要です。
- 言語
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日本語、イタリア語、オランダ語、スウェーデン語、スペイン語、チェコ語、デンマーク語、トルコ語、ドイツ語、ノルウェー語 (ブークモール)、フィンランド語、フランス語、ポルトガル語、ポーランド語、ロシア語、簡体字中国語、繁体字中国語、英語、韓国語
- 年齢
- 4+
- Copyright
- © Medallia, Inc.
- 価格
- 無料