Xcite Online Shopping

Name: Xcite Online Shopping
Rating: 3.8 (6000 reviews)
Author: YOUSUF A. AL GHANIM & SONS CO. W.L.L

اكسايت للتسوق اونلاين

Free · Designed for iPad. Not verified for macOS.

6k Ratings
Age Rating

4+
Years
Chart

No. 5
Shopping
Developer

YOUSUF A. AL GHANIM & SONS CO. W.L.L
Language

EN
English
Size

214.3
MB

Xcite Online Shopping App Kuwait's Ultimate Shopping Destination Discover a faster, smarter, and more rewarding way to shop online with the Xcite app. Explore over 25,000 products from leading global brands across electronics, mobiles, home appliances, gaming, laptops, TVs, air conditioners, digital gift cards, and more. Shop More. Save More. Never miss a great offer with instant access to: • Exclusive app-only deals and discounts • Daily and weekend promotions • Special coupon codes and bonus offers • Limited-time flash sales on top brands • Incredible savings across thousands of products Why Shop with the Xcite App? Exclusive App Offers Enjoy special discounts, coupon codes, and promotions available only through the Xcite app. Best Prices Every Day Take advantage of year-round savings, seasonal campaigns, and discounts of up to 70% on selected products. Wide Product Selection Browse thousands of products across electronics, mobiles, home appliances, computing, gaming, and more. Fast & Flexible Delivery • FREE Standard Delivery across Kuwait • 3-Hour Express Delivery available • 1-Hour Super Express Delivery for select locations • Convenient 24/7 delivery options Easy & Secure Shopping Secure Payments Pay with confidence using KNET, Visa, Mastercard, Apple Pay, XPay, Easy Credit, and other secure payment methods. Easy Returns Return or exchange eligible products within 14 days of delivery. Online Installment Payments Manage and pay your installments anytime, anywhere. Professional Installation Services Enjoy expert installation for selected products and appliances. Store Features Store Locator Find your nearest Xcite store and get directions instantly. Click & Collect Order online and collect your purchase from your preferred Xcite store. Stay Updated Be the first to know about: • Exclusive promotions and discounts • New product launches • Latest tech trends • Daily deals and special campaigns Enable app notifications and stay connected to the best offers. We're Here to Help • Share products easily with friends and family • Connect with us on Instagram, TikTok, Snapchat, Facebook, X, and more • Contact our Customer Service team at 1803535 • Visit: www.xcite.com/contacts Download the Xcite App today and enjoy a seamless shopping experience with exclusive offers, fast delivery, and unbeatable value. Happy Shopping!

Ratings & Reviews

3.8

out of 5

6k Ratings

Out Of Stock
24/09/2018
Welloooooooooo
I don't know what to tell but this is the second time i order something online and pay and nothing to be delivered and they don't call for apologize for this mistakes in the online about the stock they tell me we will refund you the money back after 7 to 10 days means if i bought something expensive and waiting for it i wont have it and they say even i found it in the show room they cant give it to me like if it is not the same company not the same stores , is this my problem as a customer i trust xcite anyway i took decision not to order online again i cant trust them anymore
Out Of Stock
24/09/2018
Welloooooooooo

I don't know what to tell but this is the second time i order something online and pay and nothing to be delivered and they don't call for apologize for this mistakes in the online about the stock they tell me we will refund you the money back after 7 to 10 days means if i bought something expensive and waiting for it i wont have it and they say even i found it in the show room they cant give it to me like if it is not the same company not the same stores , is this my problem as a customer i trust xcite anyway i took decision not to order online again i cant trust them anymore
Terrible
08/06/2021
AmalAA2
Honestly absolutely terrible experience every single time I’ve used the app or even visited the store to purchasing anything. However most recently, they missed items from my online purchase , they didn’t even know they were missing or that I even ordered them, thank god I took a screenshot. After numerous calls for 2 straight weeks, with them constantly saying they’d get back to us, let us know what happened or will email us, we received 0 feedback. It wasn’t a small order either. No one that works there knows what to do or how to handle anything, they just keep telling you they’ll get back to you with and don’t. Finally after telling them we’d file a legal complaint against them they decided to do something about it. Anyways deleted the app and no longer will shop at this store again. It’s been one too many times already. Do not recommend at all. Go to best or eureka, they’re cheaper anyways with better service.
Terrible
08/06/2021
AmalAA2

Honestly absolutely terrible experience every single time I’ve used the app or even visited the store to purchasing anything. However most recently, they missed items from my online purchase , they didn’t even know they were missing or that I even ordered them, thank god I took a screenshot. After numerous calls for 2 straight weeks, with them constantly saying they’d get back to us, let us know what happened or will email us, we received 0 feedback. It wasn’t a small order either. No one that works there knows what to do or how to handle anything, they just keep telling you they’ll get back to you with and don’t. Finally after telling them we’d file a legal complaint against them they decided to do something about it. Anyways deleted the app and no longer will shop at this store again. It’s been one too many times already. Do not recommend at all. Go to best or eureka, they’re cheaper anyways with better service.
Online service .. decieving you
13/11/2018
haitham mukhtar
They are decieving you When u buy a product online (2 pieces) and it was the last two pieces in offer then after u apply and pay for this , after 3 days they cancel you order and do not call u to inform why cancelled. Only sending a recorded mail that product out of stock which really i dont trust as it was available when i applied then out of stock after payment. Even they may control the application so as u cant pickup the product. And when u call service center they are trying to tell u lies not the truth and if u want to register a complain they will try to push u not to do that. Lastly u have to wait until they have their free time to send u ur money after 2 weeks , so u lost the product that u may look for it and u have to look for ur money. Something wrong is happening with online services!!!!

Developer Response
Thanks for using Xcite App. Appreciate your feedback! We'll look into this issueRegards, Xcite Team
Online service .. decieving you
13/11/2018
haitham mukhtar

They are decieving you When u buy a product online (2 pieces) and it was the last two pieces in offer then after u apply and pay for this , after 3 days they cancel you order and do not call u to inform why cancelled. Only sending a recorded mail that product out of stock which really i dont trust as it was available when i applied then out of stock after payment. Even they may control the application so as u cant pickup the product. And when u call service center they are trying to tell u lies not the truth and if u want to register a complain they will try to push u not to do that. Lastly u have to wait until they have their free time to send u ur money after 2 weeks , so u lost the product that u may look for it and u have to look for ur money. Something wrong is happening with online services!!!!
Developer Response 21/11/2018
Thanks for using Xcite App. Appreciate your feedback! We'll look into this issueRegards, Xcite Team
Shows Available, But It’s Actually Out of Stock
2 Sept
Justlikethat29
Extremely disappointing and frustrating experience with Xcite.Xcite’s app shows items as AVAILABLE, allowing customers to place orders and pay for them. But apparently, that doesn’t mean the item is actually available.What makes it worse is that Xcite does not even bother to inform you that the item is unavailable. You have to chase them yourself, message customer service, and ask what is happening. Only then do they tell you that the item is out of stock.This is completely unacceptable. If an item is not available, DO NOT LIST IT AS AVAILABLE and allow customers to purchase it.Customers should not have to waste their time contacting Xcite just to find out that an order they already paid for cannot be fulfilled. The lack of communication is just as disappointing as the inaccurate stock information.Xcite seriously needs to fix its inventory system and customer service communication. Showing an item as available, taking the customer’s money, and then staying silent until the customer contacts you is simply poor service.Very disappointed. I expected much better from Xcite.
Shows Available, But It’s Actually Out of Stock
2 Sept
Justlikethat29

Extremely disappointing and frustrating experience with Xcite.Xcite’s app shows items as AVAILABLE, allowing customers to place orders and pay for them. But apparently, that doesn’t mean the item is actually available.What makes it worse is that Xcite does not even bother to inform you that the item is unavailable. You have to chase them yourself, message customer service, and ask what is happening. Only then do they tell you that the item is out of stock.This is completely unacceptable. If an item is not available, DO NOT LIST IT AS AVAILABLE and allow customers to purchase it.Customers should not have to waste their time contacting Xcite just to find out that an order they already paid for cannot be fulfilled. The lack of communication is just as disappointing as the inaccurate stock information.Xcite seriously needs to fix its inventory system and customer service communication. Showing an item as available, taking the customer’s money, and then staying silent until the customer contacts you is simply poor service.Very disappointed. I expected much better from Xcite.

App enhancements and bug fixes.

Version 5.1.7 4 days ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: YOUSUF A. AL GHANIM & SONS CO. W.L.L
Size: 214.3 MB
Category: Shopping
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More