oDoc connects you with doctors for video and audio consultations over your phone. Consult a doctor, get your medicines delivered and get your lab tests done while you stay comfortable at home!
We are extremely honoured to partner with the Ministry of Health Sri Lanka, GMOA and ICTA to include qualified government doctors on our platform. You can now consult government doctors for free via oDoc from wherever you are.
As of January 2020, oDoc, Sri Lanka’s largest telemedicine platform, has over 1000 partner GPs and specialists, including many senior consultants across 60+ specialisations. All doctors on oDoc are Sri Lanka Medical Council registered with 5+ years of experience. They are well equipped to manage oDoc consultations and issue prescriptions. This means you have access to high-quality care without the hassle of traffic, waiting rooms and queues.
Doesn't it sound perfect? However, you may wonder how a doctor can correctly diagnose you without seeing you in person? Well, it's very much like any other doctor consultation you’ve had! Understanding your medical history and your symptoms is as important as a physical examination. According to the American Medical Association, 75% of doctor consultations can be diagnosed online, and our doctors are skilled in providing a diagnosis and medical advice online.
As a policy, we refund you in the event your doctor determines a physical examination is required. In these cases, the doctor will be paid by us. This means you pay only when you receive care, and doctors are always compensated for their professional services.
On oDoc, you own all your data, and your data is stored securely on HIPAA-compliant servers.
I used the app today in pure desperation and it came to my rescue. Loved the concept behind the app. The video call worked very well and loved how I was able to communicate back and forth with the Doc for my situation periodically. How ever I did find a few glitches when it came to the inApp msgs and also the chat. Also tried to upload in general my medical reports etc. however I couldn’t do so. But over all this app was a life saver when I got Covid. A good part of my satisfaction also has to be the doctor I chose as well.
Video option didn’t work despite the permission settings were set right on the phone
A.H.9128
The app is overall good as an alternative to typical appointments at hospitals. However, for the 1st appointment, the video option didn’t work despite the permission settings on the phone were set right. (Even when booking the appointment, only the video option was there but during the call, it showed that the other person has disabled video for both doctor and I)The feedback given by customer care agents was useless, I had to carry on with an audio consultation. Then the call gets disconnected abruptly after some time as well. These issues makes it really inconvenient and it’s not worth the price we pay. I’ve already complained about this issue to the oDoc team, please fix these issues. I’m hesitant to book another appointment because of the aforementioned issues. It’s really disappointing
Worst technical support team
Namal-baby
I have been using for some time now, recently this app not working properly like there is no audio and video working specifically after following instructions which they mentioned and did 10 times. Uninstall, install, allow access to camera and audio End of all the trouble they charge for the consultation which has not happened PS: if you’re facing the similar problem, please do not try to fix it through customer care because they don’t have access and the technical team is not following up the issue.
A great app to consult a doctor online
Thanushka Vithanage
oDoc is a very user-friendly app. It helped me consult a doctor in just a few minutes, saving me time, and the trip to see the doctor in person. I also got my medicine delivered quicky via oPharma which is another very useful service they provide. Kudos to the oDoc team for making our lives much easier.
We’ve enhanced your oDoc experience with new features and improvements:
-> Seamless Login with Biometric Authentication for faster and more secure access
-> Improved KYC & onboarding experience for smoother registration
-> Consultation receipts now available within the app for easy access and records
-> Enhanced payments & transaction flow for a more seamless checkout experience
-> Overall performance improvements and UX enhancements for a smoother healthcare journey
Update now to enjoy a faster, safer, and more convenient way to manage your health with oDoc.
Version 3.37.0
The developer, iPay (Private) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
iPay (Private) Limited
Size
111.5 MB
Category
Medical
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
