The all new Doc990 Mobile App is your all in on healthcare solution, powered by Dialog. Channel doctors at leading private hospitals, schedule audio & video consultations with Doctors, have medicine ordered or delivered, get lab test done at home with results sent straight to your mobile & many more, with a tap
Why use Doc990 Mobile App,
• Doctor Consultations At Hospitals - Search doctors/consultants by their name, specialty, hospital or date to conveniently book a consultation at over 140 hospitals island wide.
o View your booking history and book the same doctor again.
o Ongoing Number – No more waiting at hospitals to meet your doctor. Check the ongoing appointment number of your doctor session from your mobile.
• Video & Audio Consultations – Easily audio/video consult qualified doctors/specialists to get medical advice from right where you are & get prescriptions directly from doctors to your app after the consultation.
• Medicine Delivery – Upload an image of your prescription to the Doc990 mobile app to get medicine delivered to your doorstep
• Mobile Laboratory & Lab Test Booking – Book your lab test or get it done at home and have your reports sent directly to your Doc990 mobile app.
• Online Lab Reports – Access your lab reports from leading laboratory services/hospitals directly from your mobile via the Doc990 Mobile app.
• Veterinary Doctor Consultation – Consult a Veterinary doctor via video/audio consultation from your home to get medical advice, prescriptions for your pet or farm animal.
• Minor bug fixes for app crashes.
• User journey improvements to obtain consent from user for T&C & privacy notice.
Ratings and Reviews
I have faced problem in appointment confirmation. Had instances where payment has been processed and booking not confirmed or showed as unpaid status. However the payment has been deducted.
Although I was able to get the refunds, hope actions would be taken troubleshoot this kind of issues in future. This could be due to technical issue in the app.
I have been trying to get a refund from them for more than one month. This incident happened on 9th July and till 20th Aug they have not refunded the amount. I had to call five times yet the money was not refunded. (They agree that there was a issue in their system) they charged me even without a reference number. If anyone in the management check reviews, you may call and get more information from me.
Also don’t pay them additional charges for no show. You can call and change your appointment from the hospital.
I’m using Doc990 for all my doctor appointments and unfortunately had an issue today after confirming another appointment.I called the hotline and the girl who answered the phone was very polite, got all my details regarding the appointment and sorted the matter in a reasonable time.
Thank you for the service and keep up the good work!
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The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Dialog Axiata PLC
- 95.7 MB
- Health & Fitness
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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