i-Tegur 4+

Name: i-Tegur
Rating: 1.8 (69 reviews)
Author: GOVERNMENT OF MALAYSIA

GOVERNMENT OF MALAYSIA

Direka bentuk untuk iPad

- 1.8 • 69 Penilaian

- Percuma

Penerangan

Dahulunya dikenali sebagai iKepoh. Aplikasi Mobile i-Tegur merupakan satu inovasi baharu yang dibangunkan oleh KPKT untuk memberi kemudahan kepada orang awam bagi membuat sebarang aduan kepada Pihak Berkuasa Tempatan (PBT) melalui mobile.

Objektif Aplikasi Mobile i-Tegur
* Menjalin hubungan akrab PBT dan rakyat melalui penyediaan saluran aduan yang mesra pengguna dalam memberi perkhidmatan terbaik kepada rakyat; dan
* Pemantauan dan pengurusan aduan lebih berkesan kepada pengurusan atasan PBT dan KPKT melalui satu sumber sistem yang sama dan mudah dicapai.

Fungsi Aplikasi Mobile i-Tegur
* Membenarkan penghantaran aduan bergambar beserta lokasi secara mobile;
* Memberi maklumbalas kepada pengadu dengan lebih responsif; dan
* Memantau statistik aduan oleh PBT atau JKT melalui dashboard yang disediakan dengan lebih efisien.

1 Feb 2023

Versi 5.0.1

Peningkatan prestasi

1.8 daripada 5

69 Penilaian

So so execution with a great objective

Screen captures on intro page (this page) should reflect the new app name. Please get someone to proof read your english. I don't think the bicycle pix is in Malaysia. Pix used should be in Malaysia. I don't know how to view other complaints as i click on the categories, nothing comes up. How do we know that the complaints are attended to? It seems complaints must be with images and that image must be shot using the app. You can't browse yr library and attach it. The idea is good but the execution is not that great.

Slow Action taken and always tag in wrong address

It took few month for the related department to take an action. The objective of this app is good but have to well monitor by related department regarding the work progress. The location always tag in wrong place. Even after we drag to the right location, the address shown is always wrong. Please include a new function for user to enter the location details after dragging the map.

My complain has resolved.

Thanks to this platform, my complain I sent over the weekends regarding the street light malfunction, has resolved within 1 working day. The one pain point using this app is the upload photo feature. I can only snap photos, there’s no way to upload from my gallery.

Pembangun, GOVERNMENT OF MALAYSIA, menunjukkan bahawa amalan privasi app mungkin termasuk pengendalian data seperti yang diterangkan di bawah. Untuk maklumat lanjut, lihat dasar privasi pembangun.