QMS App allows you to have a much better experience when you are visiting a store.

Before you visit a store, you are able to check how busy is the store from your smartphone and make a informed decision for your visit. Instead of walking into a store and queuing to get your ticket, you can now get a virtual ticket from your smartphone when you are about to reach the store.

The virtual ticket is now on your smartphone. You can monitor the status of your ticket any time, anywhere. The app shows the estimated time when you will be called, allowing you to use your time more effectively while waiting for you turn. You are no longer restricted to wait in a designated waiting area.

When it is near to your turn, the app will generate an alert for you to get ready to proceed to the store. When your turn is up, the app will generate another alert and prompt you the information of the service personnel who will serve you. You can then proceed to the service personnel or the counter to get your service.

The app also allows you to rate your service experience, allowing the store to improve their service quality.

What’s New

Version 3.0.24

Refresh service status every 60 seconds instead of 30 seconds

Ratings and Reviews

1.9 out of 5
34 Ratings

34 Ratings

ashriqdaniel ,

Worst app ever

This is the most worst apps i ever used. When my number been called the bank ask me to que again and cannot use this app for virtual ticket. Please dont use this app it wasting your time for waiting and they will ask you to que again so theres no point of this apps actually.

Bxscx ,

improve service

Hopefully can improve GPS tracker
cause when i arrived Site still queue
all counter no customer already
QR scanner dunno what function is it
if can guided all branch staff about this app cause branch staff dont this App as well...

Chewienchan ,

Worst app. Didn’t show anything

Worst app ever. Download it but when i try to book apointment at the service provider it doesn’t show anything. Been update the apps but still the same. Please improve now I can’t make appointment to replace my card thanks to this worst apps.

App Privacy

The developer, General Microsystems Sdn Bhd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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