Rest N Go 17+

Apple, please remove this apps from your store!

Arrive early at Subang Airport. Wanted to use massage chair. First, there a cash slot, I don’t know why I need to download this apps (maybe to collect my personal data). I went to Apple store to download (which cost me my data quota). The apps require my mobile number. After going through registration etc, the apps says needs to sent me OTP. But, OTP never sent to my phone. I wasted 15 min, my data quota, for this!!! Really not worth it. I think the airport should remove the chair for the waiting lounge. Give the space opportunity to other deserving service provider. And, Apple, pls remove this apps. This is not your standard and not that kind of experience you want your customer to experience.

Terrible apps, terrible features! What the point?! I’ve inserted note into the machine before I noticed it requires apps the turn it on. Seriously? I just want to spend 1 min to relax while waiting , that’s all. Why wanna makes this such in a hassle ?! Don’t u think your customer can be some senior citizen or some people who not familiar with SMART PHONE? don’t act smart an d pretended that you’re upgrade the service but in fact your are losing your customer in making such a stupid move. You should let both apps user or on-the-spot user both enjoy the services at the most simple way. Think smart, don’t act smart.

This is a great example of cart leading the horse. The chairs actually have a cash insert mechanism but in the age of digital, let’s force everyone to download an app to solve a problem that doesn’t exist. To make this all the more frustrating, the app is utterly non user friendly and demands use of QR and had an sms gateway that doesn’t work. No wonder no one was using any of the 5 seats at Sandakan airport. Absolutely rubbish app causing major inconvenience.