Watsons MY 4+

Watson's Personal Care Stores Sdn Bhd

    • Free

iPhone Screenshots

Description

WATSONS ON-THE-GO
The No.1 health & beauty retailer in Asia is now available in the all new WATSONS APP! We've completely reimagined the in-app experience to make shopping fun and hassle-free. Discover our amazing deals and exclusive promotions, anywhere, 24/7 with the Watsons mobile app.
Here's some of the latest features you will find:

EXPRESS DELIVERY
Need something urgently? Now you can switch on EXPRESS DELIVERY mode in'our app to have your order ready in as quickly as 2 hours. Choose to pick-up from your Watsons store, or have it delivered to your door.

DISCOVER MORE
The Watsons App is the perfect place to get inspired! For the beauty queen in you, use our #ColourMe Virtual Makeover tool to play around with different makeup and hair colours. For the health enthusiasts, our BMI/BMR Calculator can help you achieve your wellness goals. And learn about the latest trending topics from our Watsons experts and bloggers – all in the app.

VIRTUAL MEMBER CARD
You don't need to carry around your Watsons Card anymore. Just pop open your virtual card when you're shopping in our stores to collect points and unlock member-only discounts!

IN-STORE COUPONS AND VOUCHERS
There might be exclusive in-store coupons waiting for you – check the app to make sure you don't miss out on exclusive offers.

So what are you waiting for? Download our App now to enjoy the new Watsons online shopping experience!

What’s New

Version 10.290.0

1. You can now watch LIVESTREAM videos in APP while shopping!

Enjoy this brand new awesome feature now

2. You can now chat with DOCTOR ONLINE!

Get electronic prescription & collect prescribed medications at selected Watsons' Pharmacy stores. Enjoy RM8 CASHBACK on your next purchase.

3. Not a Watsons Member yet?

Be a Member now with RM1* when you purchase anything online! Enjoy MEMBER EXTRA 10% OFF every Monday* (*T&C apply.)

Ratings and Reviews

4.4 out of 5
16.5K Ratings

16.5K Ratings

yguftthgtyhy ,

Nice upgraded app but not responsive filters and always poor delivery time

Never buy online with Watson if you cannot wait for the delivery. Expected parcel to arrive after 1 month. Second time trying this online and it was 2 weeks of waiting. The new interface was refreshing and nice but filters are just not responsive couple with poor delivery service the experience is just meh..

Update: Well, I never got my parcel after 1 month and it took so many emails to get them to just cancel my order. Guess what, cancelling don’t comes with auto refund. You have to separately request for refund and it takes up to 15 to 30 working days to process. Just don’t bother with online purchase here. Maybe just do it via Lazada you get better refund policy. It’s really not the app but bad customer services.

Developer Response ,

We'll look into this issue for you. Please send us a note at hello@watsons.com.my so that we can follow up.

Jane1510 ,

Worst online shopping apps ever!

I will give zero star if it’s available! I never been this dissatisfied before. I’m a regular online shopper (shopee/lazada/sephora etc) but I never experience this worst service ever. This is my first time ordering from Watsons’ online apps and will definitely be my last. I haven’t receive my orders yet but they already marked it as ‘Delivered’ in my shipping status. And when I chat with the customer service, they provide me with the tracking number and when I try to track my parcel, it says no tracking number found! It means it has not been long since they posted out my orders but yet they claimed that the parcel already DELIVERED! I asked them to change my status since I haven’t receive it yet and they said there is nothing they can do to amend it and it is due to a problem in their system! I’ve read all the reviews here which most of it from a year ago so I thought they already fixed their system but guess what,NO! They didn’t even bother to fix it! So guys, if you thinking of buying from this apps, better think 1000x. It’s better to just buy from their physical store or from other online shopping apps like shopee, lazada or sephora.

P/S : please don’t tell me to contact or submit my complaint on your email or customer service again. It’s not like you guys will do anything. I’ve had enough!

Developer Response ,

Hi Sorry for the inconvenience. Would you be able to email us at hello@Watsons.com.my for further assistance. Thank you

amrhnjwrrrr ,

Order history tab

I clicked the order history tab after just ordering my item abt 5 minutes and everytime i click the icon order history to check my delivery status it wrote order delivered before everything turned white. Then i close the app and try to refresh and open the app again and tried clicking the order history tab and it still turned out the sameee white blank pageeee tried this for the 10th times already and still the same result. Please do something about it. I am a watson regular customer and I don’t think this should be happening to me or any other people. And most importantly what will happen if my item don’t arrive? Please get rid of this problem

Developer Response ,

We would like to thank you for using our online shopping platform. If you experience any dissatisfaction, please contact our customer care at hello@watsons.com.my.

App Privacy

The developer, Watson's Personal Care Stores Sdn Bhd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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