Guardian MY 4+

The apps work wonders. Easy to navigate and i love browsing from the app. The only problem is i can’t contact customer service. I have to delete the app first then navigate from website otherwise it will just redirect to the app when i click Contact Us from google. Which is useless because there ade no option to contact from the app. I hope it will fix.

Dear customer, many thanks for the feedback. We recently upgraded our app and you would be able to reach out to our CS team directly under "Account > Contact Us" section now.

If you are still unable to do so or encountered any other issues, kindly reach out to us via 1300-1300-89 or feedback@guardian.com.my in order for us to provide you further assistance

i just download guardian app. i dont know why with ios phone it not working. it keep repeating to get out from the registration interface. Not even get to submit application to get new account. pls fix your app or it just a waste.

Hi, please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your account ID at guardian.my@dfiretailgroup.com and we promise to get this resolved quickly.

I dislike how they display their pricing is very much miss leading consumer. How a product that selling normally only RM12 max but they put the normal price as over RM20 at their app then now says discount how many %. I wish KPDNKK will take action against such practices. But again we have a choice. Is to delete such miss leading brand app and use other brand app services. At least will not encourage they go overboard like that too much. This kind of business tactic is shameful.

Dear valued customer, please be assured that all of the prices featured are in accordance with our regular pricing as we value our integrity as a business and always strive to maintain our customers' trust. Appreciate if you could provide us the details of the product mentioned via feedback@guardian.com.my for us to better understand your concerns and address them promptly.