ZCITY - Rewards, Cashback 4+

Feedback

This apps is not bad, inside have a lot voucher which can help user to save some money every month. But one thing that can improve is the stability, sometime after I complete the latest update of Z-city, I totally can’t reach into the apps which keep loading and mention ‘take a few mins’, so I need to delete the app and download again everytime 😇👍🏻 But still appreciate all the petrol and E-wallet vouchers, it really helps me save some money ❤️

Getting Useless

Very disappointing the way the customer support. The story is when we purchase something attractive offer due to something that we need, after purchase the offer and they remove some of the voucher/bill without any reason or notification in advance. So I contacting customer support inquiry and been told that technical issue and is ongoing to resolve it. The things is after a month still yet to resolve and they promise for refund, but at the end the service staff ask to refer T&C for refund condition.
Up to today, there a lot voucher, coupon, bill is remove and not much attractive offer, any bundle package that purchase need to be careful, it’s like a trap, once purchase then later it’s gone and no where else can be use. To be honest, when the app first launch is does very attractive, but not now anymore. Please consider seriously.

Can be improved

It is good app with lots of vouchers to be used. It will be better if the app can transfer to the relevant eWallet app instead of logging in to the particular eWallet website. I mean I know that the purpose of this app is to have an app where people do not need to download numerous eWallet app on their phone but the thing is, the people will still require to reload their eWallet with the respective eWallet before paying using this app. So, I suggest to transfer to the respective eWallet instead for faster payment experience.

Developer Response ,

Thank you for your review!
We are truly glad you find the app beneficial. Feel free to reach us via email at careline@zcity.io or chat with us if you have any issue or would like to drop us some feedback. Thank you!