GIG LOGISTICS MOBILE 4+

Navigation issue

The app works fine for me and when I try going back from a page using the back button at the top left it works fine but if I use my phones swipe gesture to go back I end up stuck on a black screen and have to close the app.

Developer Response ,

Hi o_ife, thank you for the feedback. Kindly upgrade the app to the latest version to enjoy seamless transactions. Please reach us at info@giglogistics.com with a screenshot of the page if the issue persists after the upgrade.

GIG APP IS THE WORST

This app is the worst; once I've finally removed my money from it, I'm deleting it and won't ever advise anybody I know to download or use it. Since downloading the app, I have had the worst experience with it.

How is it possible that an individual cannot purchase more airtime per transaction than N500? I didn't mind at first, but eventually the N500 transaction would keep failing, and I would have to phone customer service to reverse it because my wallet would be deducted. And that's how the loop continues; it's not a network problem; rather, you have a very subpar tech team.

It is imperative that you invest in your tech and ensure that your app functions flawlessly so that your customers may fully utilize it. really bad service.

Developer Response ,

Hi Papi, we are concerned about this. Kindly upgrade the app to the latest version before recharging. Please share your details with us at info@giglogistics.com if the issue persist.

Poor performance

How can you build a wallet that knows how to collect money only without withdrawing. I deposited 71k into the delivery wallet with intention to use it for pickup delivery, unfortunately the delivery didn't happen because of some unforseen circumstances beyond my country.

There's no way I haven't begged this company for at least 70% refund and they boldly refused. I called them on phone series of times yet the refused letting me withdraw or refund me the money. They even layed me off my asking me to contact them via emails which I wrote to them over 5 times with no reply.

My advise to anyone wishing to deposit fund into this wallet, best be completely sure that you must use any money funded in this delivery wallet for your deliveries, otherwise you'll never have it back.