MyDStv - It’s your account, on your terms!
Take control of your VIEWING EXPERIENCE today by downloading the MyDStv App by DStv. Have peace of mind, knowing that you are in control of your entertainment!
With the MyDStv App you can:
• Check your subscription balance
• Pay for your subscription & stay connected
• Manage & Update your personal information
• Upgrade or Downgrade your package
• Rent latest movies from BoxOffice
• Easily fix common errors on your decoder
• View your entire payment history at a glance
The MyDStv App is an easy and convenient way for you to manage your DStv account - FIX errors, PAY online, UPGRADE/ DOWNGRADE your package, UPDATE your details & RENT latest blockbuster movies all from one APP.
Now that’s convenience on another level...
Great ENTERTAINMENT that offers you - Live NEWS from around the world, KIDS Shows, Latest Blockbuster MOVIES and your favorite SPORTS for you and your entire family.
(Not available in SA, only the rest of Africa)
Bug fixes and performance updates
Ratings and Reviews
Nice Features but Frustrating payment
The features are great and easy navigation but payment is frustrating. There are fewer payment options and they are not flexible. I have tried making payments severally on the platform without success as there are no friendly guides as to what to do next unlike on the previous version where payment was so easy.
An app that doesn’t really add any value to the user. In fact, most times, it is more of a problem than a solution. It is so complicated and tedious, and at the end of the day doesn’t give much.
I find it easier and more convenient to use the Quickteller platform for my DStv transactions, than to use this pointless and useless application.
I give it 1 star not because it deserves it, but because that is the lowest rating available. There should be a negative star rating for applications like this.
I’ll suggest that login should be made easier for users by providing a ‘save login details’ option so that one may not have to go through the rigors of providing the details anytime you want to use the application. This option should also be for multiple devices so that you may use the app to manage several devices with their details saved at your fingertips.
Full bouquet options must always be easily available to the user whenever you want to make a payment so that you are able to freely make a choice, instead of profiling you to a default payment option.
All information, and the financial implications of the bouquets or packages you choose, including for multiple view decoders, should be easily accessible so that the user is able to make his choice with as little stress as possible.
In my opinion, that should be the purpose of the application; instead of trying to steamroll you into carrying out a predetermined task.
Very bad experience
I made payment and it was saying something about refresh so I thought it did not work and I paid again so I was debited twice and now my package is active and I want to get a refund of my other money and I have tried calling all customer cares number but they are not going through. I tried the WhatsApp number and we don’t actually get to talk to a human being it’s like they programmed it to say certain things
My point exactly is if u provide people with customer care service u should ensure that the service is functioning and not making people go through all kind of stress 🙄
I wouldn’t rate this but my review won’t pass through unless I rate 🙄
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Multichoice Support Services (Pty) Ltd
- 102.5 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- © 2018 Multichoice Support Services (Pty) Ltd