MyDStv Africa 4+

An app that doesn’t really add any value to the user. In fact, most times, it is more of a problem than a solution. It is so complicated and tedious, and at the end of the day doesn’t give much.
I find it easier and more convenient to use the Quickteller platform for my DStv transactions, than to use this pointless and useless application.
I give it 1 star not because it deserves it, but because that is the lowest rating available. There should be a negative star rating for applications like this.

I’ll suggest that login should be made easier for users by providing a ‘save login details’ option so that one may not have to go through the rigors of providing the details anytime you want to use the application. This option should also be for multiple devices so that you may use the app to manage several devices with their details saved at your fingertips.

Full bouquet options must always be easily available to the user whenever you want to make a payment so that you are able to freely make a choice, instead of profiling you to a default payment option.

All information, and the financial implications of the bouquets or packages you choose, including for multiple view decoders, should be easily accessible so that the user is able to make his choice with as little stress as possible.

In my opinion, that should be the purpose of the application; instead of trying to steamroll you into carrying out a predetermined task.

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You guys should just scrap this app let us pay for our subscriptions via bank apps/quicktellers. There’s absolutely no need for your app than to show how many days are left on one’s subscription.

Any updates you guys make, we can get it from your website which is more updated than the app.. because how can you claim you have a change in price for subscription yet it doesn’t reflect on the app.. chatted with your customer service and I was told to pay the new price.. but when I paid via my bank, there was a refund that reflects that it was the old price that was accepted.. so who is right and who is wrong? The customer support or the app… anyways, I’ve not been able to login for a week… can I know my offense? 😂😂😂 because I don’t understand you guys again…