WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 24.8.83

• You can instantly record and send video messages in chats. Long press the camera next to the text field in chat to get started
• You can quick forward/rewind by double tapping the edge of a video
• New design for the attachment tray in chat



These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.5 out of 5
262.4K Ratings

262.4K Ratings

Tolani5059 ,

Status update issue

Well I’m not seeing polls yet, and also I’m not seeing longer texts. But the worst issue about this update was they are copying telegram which is not cool with me cos they are already perfect. If I click on my status. It won’t preview my status list with views and time. It’ll go directly to status updates. Another issue. If an update fails to upload. It’s unable to be retried unless you delete and re upload. This is seriously frustrating me and my business. I’m losing customers when it comes to some post I need to make about a customer but I’m unable to make it at the right time cos of the update. I may have uploads 15 updates. Sadly the 16th may be failed. Then I have tap on my status like I’m fighting my phone till it reaches the end before I delete cos I can’t retry. Annoying part if you tap past 16 you’ll restart again. This isn’t some game it’s an app for Christ sake 😢

melvis francis ,

It’s becoming frustrating and limiting

Please when doing your updates please leave the old features the way they are, especially the ones no one complained about.. the new changes are limiting to the functionality of the app and to the business we use the app for. After the recent update, my broadcast list is no where to be found, how do I send out my daily updates to my customers now??.. The community group, I can’t create with my business WhatsApp, I improvised by using my personal WhatsApp to create it and make my business the admin, tell me why you updated and removed the functionality where I can reply on an announcement to tag it, so it’s easy for everyone to click on the new reply and it takes them back to an old post, so easy and helps with our daily updates!! Now when I reply on an announcements or someone does, I have to scroll way up to see what the reply was about, you’re supposed to find ways to make things easy and not difficult, I am tired for real.. Your app is beginning to frustrate the functionality and smooth running of my online business!!

veetor1 ,

App manufacturing .. Emergency 🆘🆘

Whenever I post anything in my status my screen will becomes immovable , it is not that I have many contacts on WhatsApp and which I don’t have , if I do post on my status in my wa business and also both in my WhatsApp , my Whatsapp will just hang , I won't be able to touch it , and even though I reopen the application , it will still happen , the app will still hang , but if I do turn off my mobile data or my WiFi connection and reopen my WhatsApp app , the app will be moveable , I will be able to touch it but it will be useless with out a connection , and if I do turn on my mobile data or WiFi connection , the WhatsApp app will be immovable , it will just hang there and that is frustrating ... The only I can fix this issue is for me to reinstall my wa business or WhatsApp app again but I still won't be able to post anything on my status , if I do post anything on my status the same issue will happy again , please try to fix this issue , I am using iPhone 6 , ios 12.5.5, .. please try to fix this , others have been complaining about this issue but you guys are not doing anything about it , please try to fix this issue

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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