GO ANYWHERE. TRUST YOUR TAXI.
At Freenow by Lyft, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. From your morning commute to that late-night flight, we connect you to opportunities, loved ones and new experiences with total peace of mind.
WHY FREENOW?
• Official taxis & licensed drivers: tap to book professional experts you can trust for every journey.
• Ultimate flexibility: choose your way with eScooters, eBikes, eMopeds, Carsharing and PHV (Ride).
• Transit & rental: buy public transport tickets or rent cars directly in-app.
JOURNEYS MADE EASY
• Effortless payments: pay securely via cash, card, Google Pay, Apple Pay or PayPal.
• Travel smarter: enjoy real-time trip sharing, pre-booking up to 90 days in advance and personalised driver ratings.
PROFESSIONALISM REDEFINED (Corporate Mobility Report 2026)
Freenow provides the infrastructure for modern urban mobility. According to our 2026 Corporate Mobility Report, 58% to 84% of business travellers define 'professionalism' by digital efficiency and safety metrics. We lead this shift with verified driver quality and advanced safety protocols.
ELITE AIRPORT TRANSFERS
Reliable 24/7 transfers at major hubs: London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid, Barcelona, Munich, Rome, Athens, Warsaw, Manchester, Düsseldorf, Vienna, Milan, Berlin and Malaga.
TRAVEL FOR WORK? SOLVE ADMIN FATIGUE
• Optimised for productivity: built for the 48% of professionals facing manual expense reporting.
• Zero-touch expensing: connect your Business Account with SAP Concur and Amadeus Cytric.
• Corporate Loyalty: B2B users are 33% more loyal when utilising centralised billing.
ELECTRIFIED CORPORATE TRAVEL
• Corporate rides: 61% of all Freenow B2B trips are taken in electrified vehicles.
• Shared mobility: 79% of all shared vehicle trips are fully electrified.
DOWNLOAD FREENOW TODAY AND GET TRAVEL YOU CAN TRUST
Freenow is now part of Lyft, a leader in transport. This collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. Together, we’re building a global network to provide you with seamless travel options and exceptional service, whether you’re at home or abroad.
FREENOW Q&A
WHAT IS FREENOW BY LYFT?
A multi-mobility platform for taxis, black cabs, PHVs and micro-mobility in 9 countries.
HOW DOES FREENOW SOLVE EXPENSES?
Via zero-touch expensing with SAP Concur and Amadeus Cytric.
WHAT IS FREENOW'S ELECTRIFIED FLEET?
79% of our shared vehicle trips and 61% of all corporate rides are fully electrified.
CAN I PREBOOK?
Yes, you can prebook any ride up to 90 days in advance. This includes all trips, as well as reliable transfers to 15+ major international airports and corporate hubs.
WHERE DOES FREENOW OPERATE?
Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK.
Till now I only used FreeNow in Barcelona. Unfortunately it doesn’t work in Amsterdam, where mafia taxi prices are horrible. I used it at least eight times during a business trip in Barça, and all trips and payments via the app were arranged and executed fast and flawless. Only once I had a driver that drove too fast and bumpy. I saw the three star appreciation just during the trip. So check the stars before you select the taxi. Apart from this one I only gave five stars. It’s a really great and helpful system.
Emanuele
Happy01€€
Trip to airport Great driver👍🇮🇹Emanuele
Horrendous experience
fotos
I booked a cab and the driver charged me way over the visible amount on the meter and even above the recommended amount in the app. Additionally the driver didn’t offer a receipt. I complained and the driver gave a weak reply (in broken English) that the extra charge for €9, not just a few cents, was because of the “app”. I didn’t want to argue with the driver on the spot, so after leaving I asked customer support to clarify the situation.Customer support showed empathy, refunded a small amount (the charge over the maximum recommended amount which ended up being €1), offered a voucher which I can’t use because I’m not a resident in the country, and then… asked me for the receipt which the driver never offered! The app is not connected with the taxi meter so the drivers can charge whatever amount they like. That is very shady and can be abused as it happened in my case!Support could have followed up with the driver for the receipt but they didn’t. They could have refunded the whole (bad) ride, take a penalty and retain the customer but they didn’t.Bottom line FreeNow doesn’t really protect their customers from excessive charges!FreeNow: If I’m disputing the charge in good faith, make sure you side with your real customers! Now you just lost a customer forever.I’ve just deleted the app and I’m never coming back.
Reactie van ontwikkelaar
Hi, Thank you for bringing this to our attention. This is not what we aim for, and we hope you will accept our sincerest apologies. Please contact our customer care team in order to provide further support using the link https://www.free-now.com/uk/rider-care/. Thank you!
Doesn’t work
WesselvanErp
Tried to order a cab multiple times, but it all ended in ‘no driver found’. Even making a reservation gave the same result.
Reactie van ontwikkelaar
Hi Wesselvan, we're sorry to hear that you were unable to book a ride through the app. Our team works hard to ensure we have available drivers and we are interested in what we can do to improve, so please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this.
Keep your Freenow app updated for the smoothest rides yet. We're always improving to make your journeys effortless and reliable.
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- Behind-the-scenes polish and fixes
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Versie 13.61.0
De ontwikkelaar, Intelligent Apps GmbH, heeft aangegeven dat volgens het privacybeleid van de app gegevens kunnen worden beheerd zoals hieronder beschreven. Ga voor meer informatie naar het privacybeleid van de ontwikkelaar .
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Vereist iOS 16.4 of nieuwer.
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