Shop: All your favorite brands 12+

Possum, Merino, silk gloves

Amazingly warm and durable. Have had my pair for years and years and they still look and feel brand new. Bought my daughter a couple of pairs. She is very very happy and has instantly warm hands. So easy to find on the website, easy transaction. Arrived in no time at all out of Ohakune to me in Wellington. Will be getting more to share the love and support this awesome business.

Has some address bugs

I’ve been using this app for a while now and it’s a great way to keep track of orders, and an easy way to complete your details for orders, however I find the delivery address often shows on the app as incorrect. For instance, I’m in New Zealand but have had several orders show my delivery address as being in Paraguay, even when there is no similarity at all between delivery addresses. I also find that even though items are delivered and show as delivered with the local carrier, this doesn’t always sync back to the app. These two little buggy items currently keep the app from being a four or five star fully useful product for me, but I look forward to them being fixed in a further app update.

EDIT - I’ve also noticed that quite a lot of the stores are internationally based, this is a problem when you’re in New Zealand and the lead time on a product is SEVENTY DAYS! We need a way to geographically pinpoint sellers, like on Etsy, to get past this. So the shopping within Shop Pay function gets a big thumbs down for me.

Developer Response ,

Hey there, thanks for taking the time to write a review and share your experience. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/gK88. We'd be happy to take a look at this issue to find a resolution! -Ollie, Shopify Support

Parcel tracking is not great

Half the time it tells me my parcel is being delivered to a place in Woburn Massachusetts USA. I live in Lower Hutt Wellington (near a suburb called Woburn).
So seems to sometimes ignore my correctly addressed suburb, city, postcode AND country.
Unable to log a bug - the chatbot suggested posting a review in order to log this issue (why can’t I place feedback via the app? That option wasn’t where the chatbot said it would be within App Settings menu).
Otherwise I find it quite handy to have most of my online shopping in one place. Hopefully they can sort the address issue out.

Developer Response ,

Hi, there! Thanks so much for taking the time to leave a review, it's greatly appreciated. Our system looks up the geography based on information provided from the carrier, but we have been finding that at times it can pull in an erroneous location. We’re looking for ways to better handle this in the future, so if you'd be open to us taking a closer look, you can reach out to us here: https://bit.ly/3FAFUbg. Thanks again! - Greta, Shopify Support