Earnest Investing 4+

i had a really great experience with the app. i’m happy that i did not have to go to the bank to invest. It’s also easy to use and easy to understand- perfect for beginner investors!

Thanks for the good feedback, pattyg88. We’re always working to make earnest better, and your support means a lot to us.

Seems like your technical team has been slacking off for a while now. Your app can’t take a picture of the back portion of my ID, and it seems that this issue has been going on for months already. I honestly don’t know whether you guys have any ounce of concern for your customers or you just don’t care. Contacted your helpdesk many times and all I was offered is to wait for the next app update, which never came. You should change your technical team already, seriously.

Hi, justinmh_. We'll be releasing a new version of the Earnest app that addresses the problem you encountered, so please expect an email from us that walks you through what you need to do. Sorry for the delay!

I tried to verify my e-mail because I need it to complete my login. Every single time I verify I received the same e-mail stating to click the link so that I can verify. When I clicked the link, it directed me to Earnest webpage saying it asking me my e-mail to send a verification mail. But what I am receiving every time is the same email where I need to click the link and verify. It goes on and on, until I reached maximum attempts. Like seriously? If you want people to try using your app for investment, I bet you should starting fixing this. Bad experience

We’re sorry to hear that you couldn’t verify your email and we’d like to fix things for you.

Please log in on the earnest app with your email and password. This will allow us to send you a new email with the right link to verify your email. If you have any more trouble, please reach out to us via help@earnest.ph and we’ll get right on it.

Also, thank you for your feedback. We’re taking it into account and will use it to improve earnest.