Idk why people don’t realize that this is a company in it’s earlier stages and is expanding. Booking and waiting for a long time makes sense since they only have around 500 cars around manila, which might sound a lot but in Manila thats just a fraction of what Grab and Indrive has. I’ve booked from Sm Sucat and it just took me not less than 10 minutes to have a ride and the driver said that they have just launched in Las Pinas so it was easier to book. The car, the ride and the whole experience is seamless and really cheap! Had trouble booking in MOA before too and it took me a long time just for nothing but at that time, they were fresh like a new born baby so they didn’t have enough drivers. People need to really lower their expectations when booking a new service like this. If you are in a rush and mind the wait, then book something else. All in all, I loved the service, the experience, the environment friendly ride, and the friendliness of the driver! Expecting this to be the new thing coming to manila!

All my experiences were satisfactory. I recommended this company to my relatives and like it so much. Friendly, greet units, professional drivers. I don't discount the fact that there are negative experiences but this company is a blessing as compared to white traditional taxes which some makes a dishonest living. As per experience not all but mostly white traditional taxes cannot be trusted. Grab, Joyride, Indrive has gone waaay too expensive than before. My relatives and family uses this company because of my recommendation. They all love it! Sana di kayo magbago. Treat your employees right at huwag niyo baguhin incentives. This is the first move na monthly ang salary above the minimum wage and 8 hours ang biyahe daily. Dagdagan niyo ng magandang HMO benefit then you'll be number one!

I’ve been using the Green GSM app for about three months now, and my experience with their taxi booking system has been consistently frustrating.The most glaring issue is the excessive wait time. Every time I book a ride, I spend anywhere from 40 minutes to a full hour waiting for a driver to accept — and this isn’t due to a lack of available drivers. I can literally see Green GSM taxis passing by with no passengers while my booking sits unaccepted. It’s incredibly disheartening to watch idle taxis drive past while the app keeps searching.What makes it worse is the driver-switching problem. During a single booking, I often get reassigned to multiple different drivers — likely because the previous ones cancel. I’ll wait patiently for a driver who’s already on their way, only to get cancelled on when they’re just minutes from my location. That’s not just inconvenient; it’s a waste of time and completely unreliable if you have somewhere important to be.In three months of regular use, I’ve only had 5 successful bookings. That’s an alarmingly low success rate for a transport service that people depend on for daily commutes.I genuinely hope Green GSM takes this seriously — the drivers are clearly out there, so the problem lies in how the app matches and retains ride assignments. A stricter cancellation policy and a better dispatch algorithm would go a long way. Until then, I can’t recommend this app to anyone who values their time.

i have been using GSM more often than usual especially when fuel prices started to go up. I was hopeful that with EV it will still be more affordable as it didnt required gas but today for the first time instead of paying 95php for a 2km ride, i was charged php114 because of a booking fee added. it may not seem much but for filipinos, especially at this time, every peso counts and with the metered fare component, its just now almost as expensive or even more than other alternatives. only a few missed turnes, long stoplight signs and prices could just go up with the added booking fee , this doesnt even include surcharge fee YET. 50php base rate + 2php per min + 13php per km + booking fee + surcharge seems a bit too much. the timing of adding this additional cost onto customers when transportatopn options are already limited to begin with due to the crisis gives an impression of taking advantage of the situation to further maximize profitsso now when the range being shown upon booking is only 5 pesos different from the other alternatives, I think going with the option with the FIXED RATE seems like the safer and cost effective choice. I was loving GSM but i think moving forward, something i would now need to reconsider sadly.