J&T Philippines 4+

The app is good for booking orders for both pick up and drop off. It has been good for tracking, too. However, the login system is terrible. I used the same password I registered to log in and it keeps showing that my password is incorrect. So I had to register again with a different phone number. I chose the same password. I completed my transactions. Days passed by, the system logged out automatically. The same thing happened, “incorrect password”. I hope this part will be fixed instantly because I don’t think it is a good idea to keep on registering for a new account!

I always prefer using J&T express as my courier when ordering from shopee. It has real-time updates on the location of my package. It’s easy to use and their riders are flexible in terms of any concerns regarding preferred time of delivery. It’s also good to have the delivery guy’s contact number posted on J&T’s text message prior to delivery to easily communicate with them whenever there’s no one at home to receive my package.

I also tried to send my personal packages from Lapu-Lapu City, Cebu to Zamboanga City and it’s the cheapest among other courier services and it’s also good that they really update the status of the package as to what province/city it is already located to anticipate the date of arrival. Unlike other courier which only gives you handwritten receipt and if you try to track online using the tracking #, it is never updated and you just have to wait for your package.

More power to J&T and may you continue to improve your services, especially your FB page and customer service response to concerns and queries of your loyal customers. 👍🏻

got to their local shop and was asked to download this app because this is where i'll fill up the needed info for my package to be shipped (no other options but this daw). no privacy policy posted anywhere physically, just inside the app which i downloaded through my own phone (no kiosk), just a desktop in their desk with FB windows opened, using myown data plan (no net/wifi in place). the other customers needed to leave and opted to other couriers instead (which i should've gone to as well). ok, installed app, its asking for me to connect via google acct or fb, the one on the desk asked me to deliverately give in my info. good ios has options to mask. now filling up info got stuck with geolocations, no option to skip barangay in my recipient's address. it's a subdivision and has no hit in the options, no brngay, needed to use google map to pinpoint nearby barangay instead so i could finish. then the employee asked for my phone as he "needs to enter some things". isnt this another violation of privacy, again - kiosk please. as soon as it's done, typo on the app for Total as it says "Toal Shipping Fee". Toinks!