Lalamove - Deliver Faster 4+

Truck & Van deliveries

Lalamove Media Limited

    • Free

Screenshots

Description

Lalamove – 24/7 On-Demand Delivery App

Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners.

Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 11 markets across Asia and Latin America.


What’re our edges?

Fast and available 24/7
Whether you need a rush delivery in the middle of the night or a scheduled delivery during regular business hours, Lalamove has got you covered. On-demand, same-day, next-day or scheduled deliveries? Multi-stop pick-up and drop-off points? All at your fingertips.

Wide range of vehicle options
You can choose from a range of vehicles, including motorcycles, vans and trucks, depending on the size of your shipment. Whether you're delivering a single document or an entire truckload of goods, Lalamove has the right vehicle for the job.

Efficient and cost-effective
Our affordable delivery service cuts operation costs for SMEs and Corporates. The transparent pricing system means there are no hidden costs or fees, making it easy to budget for delivery expenses.

Reliable and professional drivers
Your package is always in safe hands. Our drivers are trained, experienced and dedicated to providing the best possible service to our customers, ensuring that your deliveries arrive at their destination on time, every time.

Real-time tracking for peace of mind
Once your shipment is on its way, you can track its progress in real-time using the app. This means that you can stay up-to-date with its location and estimated time of arrival, giving you peace of mind and allowing you to plan your day more effectively.


What do we deliver?
We support delivery of all sizes, from couriers for small and valuable goods to shipments for heavy & bulky items:
• Furniture
• Moving home & office
• Wholesale goods
• Construction materials
• Medical equipment
• Hardware / electrical goods
• Apparel
• Large & oversized items
• Urgent documents
• Food & beverages
• Groceries
• Flowers & gifts
• Fragile parcels & packages

How does it work?

Book your on-demand or scheduled deliveries in seconds!
• Open the Lalamove app
• Set pick-up and drop-off locations
• Select vehicle type
• Choose payment method
• Match with a driver and track your delivery in real-time

You can also place deliveries via our web app on www.lalamove.com! Simply upload a CSV file with details of all your drop-off points in one go.


Talk to us

For more info, please contact us at:
Lalamove HK - info.hk@lalamove.com / +852 3701 3701
Lalamove VN - support.vn@lalamove.com
Lalamove ID - cs.id@lalamove.com
Lalamove TH - info.th@lalamove.com
Lalamove SG - info.sg@lalamove.com
Lalamove PH - www.lalamove.com/en-ph/
Lalamove MY - www.lalamove.com/en-my/

What’s New

Version 111.0.0

- Bug fixes / Crash fixes

Thank you for choosing Lalamove. We keep on optimizing to provide great service to our customers. Please download the latest version to enjoy your best experience in fast & simple intra-city delivery among Asia.

Ratings and Reviews

4.8 out of 5
72.8K Ratings

72.8K Ratings

Micz22 ,

Commendation for a rider

I’ve read a lot of negative feedback comments about your company’s riders. I’ve had my fair share of experience. However, there’s one particular rider who went above and beyond for me as a customer. I bought live fish from the capital region and had to have it posted to me up north through bus delivery. The bus line was quite fussy and didn’t accept the delivery anymore since it was beyond their cut off time. Your rider did his best to negotiate with the said bus line to no avail. He took home my livestock and took care of them. He even woke up early and drove to the bus station to have it shipped early! He’s very reliable, friendly, and did something out of his scope. I truly commend him for going the extra mile. I wish you all the best, Jesus S. Hope to transact with you again in the future. May you be a good role model for your fellow riders. Kudos to you, kind sir. Much obliged for you excellent service!

ahnahyanagi ,

Difficult to Use

The app is not convenient to use. I needed a vehicle that could transport a queen-sized bed but biggest vehicle they can provide in the app is only FB/L300. Customer service mentioned that there’s an option to book for a truck that can carry 1,000kg up, but it’s not showing in the app. Tried chatting again customer service that it’s not there but instead s/he didn’t seem to understand the issue that it’s not showing in the app. And no instructions to do so. Also, setting the address is difficult. App is not flexible on selecting residential addresses and requires us to really pin a certain location or else it won’t go. Not all residential addresses are detected in the map. If a user is only booking for someone, not all can pinpoint the exact location. Instead, user will be forced to pin a location near it and just add comments. Also, the cancellation expiry period is so hassle. It requires user to call customer service hotline and intros talks very very slow. Bookings could be for emergency reasons and it seems to take forever for the talking machine to finish the introductions. If we want something cancelled, I suggest placing a longer period or at least include a prompt that cancellation will expire soon. I just booked mine and was exchanging messages with the driver and agreed to cancel it coz load won’t fit the vehicle but cancellation expired immediately. Hope you guys can fix these issues.

threestar333 ,

Faulty app and rude driver!

My friend was being harassed by the driver to pay a FAILED transaction because he was already at the pickup area and there were no items to pickup anymore since I have already gave it to the new rider. He then called me to pay for since he came from Sta. Mesa and told me "ang tagal ko na po dito sa baba" when in fact the moment he called me I was already there waiting for the driver. He called me saying "so paano na to ma'am?" with a rude tone. I tried communicating with him calmly cause I didn't know what happened but he keeps insisting for me to pay then I told him na it wasn't really my fault that this app is faulty. How come did he not have the number of the person who booked the service? Cause she cancelled the first service since there was no update nor a call from the first driver!

I reported this incident to the customer service and they really had no actions regarding what happened and told me to report it to the police and barangay instead since the number that the rider used to call us is not registered in their system. Which is confusing to me because he knows our full names and where to deliver it.

For the record, I've been using lalamove for 5 years now. Most issues I've had with their drivers I can let it slide easily, but this? I wont. Please monitor your drivers and please let them register all their phone numbers in case another incident like this happens.

App Privacy

The developer, Lalamove Media Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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