MOTOLITE RES-Q 4+

Oriental and Motolite Marketing Corporation.

Designed for iPhone

    • Free

iPhone Screenshots

Description

MOTOLITE RES-Q
RES-Q is Motolite’s on demand 24/7 roadside assistance service, free on mobile or tablet.

Whether you’re a driver or a passenger, Motolite RES-Q gives you peace of mind while on the road. With RES-Q, help for a dead battery, flat tire, overheating, or empty fuel tank is just a few taps and clicks away, so you can get back on the road safely.

RES-Q gives trustworthy and reliable roadside help, a first of its kind in the Philippines.

• RES-Q is the country’s first App-based roadside assistance service. And it’s easily accessed with just a few clicks on your mobile device.
• RES-Q has Real-time locating system. You can monitor the location and ETA of the authorized service rider-technician for added peace of mind.
• RES-Q service fee is free of charge* if your vehicle has a Motolite battery installed.
o Non-Motolite battery users availing of the service will be charged a minimal fee.
o Does not include fees for radiator coolant, fuel, and car battery purchase.

Res-Q is initially available in Metro Manila only.
Download now and enjoy hassle-free driving!

What’s New

Version 1.9.9

New Feature! You may now register your battery's warranty via Res-Q App!

Ratings and Reviews

4.0 out of 5
115 Ratings

115 Ratings

zelthiel ,

Good app and customer service!

Its nice to know that customer service is just one click away. The service was quick and the response the customer service was very fast. Good job motolite team!

Developer Response ,

Good day RES-Q user! We're glad to be of service to you! Keep safe!

Word Junkie 🤮 ,

Unpolished and buggy

Used the app to contact Motolite for battery replacement, but even if I had indicated the address in the app, Customer service still had to call to ask for this information again.

Also, days after the transaction, the app still considered it pending, and so I had to cancel it. So in the app history it shows as a CANCELLED transaction even if It was completed and paid for.

Finally, the app boasts of being able to register the warranty easily but when you upload the warranty photo - which is required - and attempt to submit the info, it will show a very technical error that says:

"JSON could not be serialized because of error: The data couldn't be read because it isn't in the correct format".

So you cannot even do something as simple as register the warranty of your new battery, which is one of the main reasons I got the app in the first place.

Developer Response ,

Hi! We're sorry you experienced these, and thank you for bringing these issues to our attention. We'll look into this and update our app. Again, thank you and stay safe!

m@rcus021 ,

Room for improvement

While the application has lots of potential, there are several points current (v1.9.6) version’s could have done better:
1. Theme - black font on dark grey background is not good. This is true on the Terms and conditions checkbox on sign up and the breakdown of charges if you order a replacement battery. Could be due to my old phone?
2. Location search is outdated. New buildings seems to be not included in the results.

iPhone 6s, iOS 13.3.1

Developer Response ,

Thank you so much for your suggestions. Keep safe.

App Privacy

The developer, Oriental and Motolite Marketing Corporation., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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