inDrive helps you book everyday transport and delivery services at prices you can agree on directly. inDrive is much more than a taxi: city rides, intercity travel, courier deliveries, freight, and even groceries in one app and available in more than 1100 cities across 48 countries
WHO IT’S FOR
People who want flexible, fairly priced rides and delivery services, also useful for drivers, couriers looking for income opportunities.
WHAT YOU’LL GET
• City rides – Book everyday rides without surge pricing or hidden fare jumps.
• Intercity rides – Travel comfortably between cities with pricing and driver options that suit you.
• Courier and freight delivery – Send parcels, bulky items or cargo with live tracking
• Groceries – Order essentials and groceries quickly from local shops.
• Income opportunities – Sign up as a driver or courier and earn on your own terms.
MORE CONTROL
Unlike many traditional ride-hailing and taxi platforms, inDrive allows passengers to:
• Set the price they’re willing to pay
• Choose a driver based on rating, car model, arrival time and trip history
• View full driver details before confirming a ride
This creates a more transparent and customizable ride-sharing experience.
KEY CAPABILITIES
• Fare negotiation: Agree on a price directly instead of relying on automatic pricing.
• Driver and courier choice: Compare ratings, vehicles, arrival times and offers before you book.
• Multiple services in one app: Book rides, parcel delivery, freight and groceries without switching platforms.
• Safety tools: Use ratings, trip history, live location sharing, support chat and an in-app safety button.
• Flexible order details: Add special requests such as pets, child seats for your driver to arrive prepared.
inDrive gives users a practical alternative to traditional ride-hailing and delivery apps. Its core model is built around direct price agreement, helping reduce pricing surprises and giving both riders and drivers more control.
FAQ
Q: What is it, in one line?
A: inDrive helps people book rides, deliveries and freight services at a fair price agreed directly between both sides.
Q: What can I book in the app?
A: You can book city rides, intercity trips, courier deliveries, freight transport and groceries.
Q: Can I earn money with inDrive?
A: Yes. You can sign up as a driver or courier and use the app as a source of income.
Q: How does pricing work?
A: Instead of relying only on fixed or dynamic pricing like traditional ride-hailing and taxi platforms, riders and drivers can negotiate and agree on a fare directly.
Q: Is it safe to use?
A: inDrive includes ratings, trip and user history, live location sharing, 24/7 support chat and an emergency safety button.
GET STARTED
Book your next ride or delivery at a fair price with inDrive today.
inDrive provides a flexible alternative to conventional cab booking apps and fixed-price ride-sharing services. Install inDrive to ride and drive on your terms, with more transparency, flexibility and control in every trip.
inDrive is available in Kazakhstan in Aktobe, Almaty, Astana, Karaganda, Kokshetau, Kostanay, Pavlodar, Petropavlovsk, Uralsk, and Ust-Kamenogorsk.
Find affordable rides in the Philippines in Metro Manila, Cebu, Baguio, Bacolod, Iloilo, Cagayan de Oro, and Butuan
In South Africa you can find inDrive Cape Town, Port Elizabeth/Gqeberha, Pretoria, Johannesburg, and Durban.
In India: Delhi NCR, Mumbai, Lucknow, Kolkata, Chennai, Chandigarh, Pune, Ahmedabad, Surat, Ludhiana, Jaipur, Bhopal.
While in Pakistan inDrive is available in Lahore, Islamabad, Rawalpindi, Karachi, Hyderabad, Sahiwal, Sialkot, Multan, Peshawar, Abbottabad, Gujranwala, Faisalabad, Larkana, Kamoke, Sheikhupura, Hafizabad, and Okara.
I have been using this app since last 2 years. I am writing to express my concerns regarding some recent changes and issues I’ve encountered as a driver using the inDrive application.1Removal of "En Route" Feature: The "En Route" feature was a significant advantage for me as a driver, allowing me to pick up rides along my route, which helped in optimizing my trips and reducing downtime. Its removal has made it much more difficult to manage my rides effectively. I strongly urge you to bring back this feature, as it was one of the key reasons I preferred inDrive over other platforms.2Ride Suggestions on "Online" Mode: The way rides are suggested in "Online" mode is often confusing and seems inconsistent. I have frequently been matched with rides that are not optimal or too far away, which affects my ability to efficiently manage my time and earn income.3 Calling Feature: The current calling feature within the app has been problematic. There should be an option to contact passengers via a direct mobile number or anonymous number to ensure clear and reliable communication. This would greatly enhance our ability to coordinate with passengers, especially in time-sensitive situations.
Now we boycot indrive not good for captain also have a wrong km calculate and wrong location
Mahirilla
First problem is this the indrive catch away ride 10 to 15 km ride and second the km is wrong in indrive in google map is so long for example the ride location show in indrive 5 km but you go on googles navigation the distance is 15 to 20 kmAs a indrive captain there is alot of issues which are following; 1. Ride fare is very low as compared to other apps. 2. Fix fare which is not good for drivers, there should be waiting charges if passenger late more than 5 mints & also if traffic jams it should be compensate to the driver in the case of money. 3. Editable fare option by passenger should be not there. Passenger enter the as low as amount & it's not equal to recommend fare by app. 4. After update the app response is very slow.
Developer Response
Hello, we are sorry to hear about your review. Your feedback will be shared with the relevant department to make the app experience smoother. Thank you.
Drivers Beware: Poor Support System & unjust commission practices
Mr.Fwd
I recently joined Indrive as a driver here in Pakistan, and my experience with their support center has been nothing short of infuriating. The wait times often exceed 30-40 minutes, and when agents finally join the chat, they frequently don't respond in a timely manner. If you step away for just a moment, the chat can close without any notification that an agent has joined, which is completely unacceptable. I have proof of these chat interactions to illustrate the lack of responsiveness.To make matters worse, Indrive deducts commission as soon as you accept a ride, and if you have to cancel due to fake rides or issues caused by passengers, you receive no refund. This is outrageous! No other app, like Uber or Careem, operates this way. Careem even fines passengers for canceling after a specific time. We often drive to a passenger's location only to find out they’ve canceled, leaving us with nothing but lost time and money. Indrive claims refunds are only available in very limited scenarios, which is ridiculous.There’s also no proper way to register a complaint; they don’t provide any complaint ID. The only options are chat or email, which is pathetic and frustrating. There should definitely be a ring notification to alert drivers when an agent enters the chat. The overall lack of efficient communication and support is disheartening, making it nearly impossible to get the help I need. Indrive must improve their support system and policies to ensure drivers are treated fairly and receive timely assistance.
Developer Response
Hello! We appreciate you sharing your experience and highlighting the challenges with our support system and commission practices. The long wait times and chat issues are concerning, and we value your feedback for future improvements. Your insights are crucial in helping us enhance the driver experience. Thank you for your patience.
Not driver friendly
z335han
If you are a driver and you are travelling city to city then you must have to pay 450 for 24 hours in advance, now business trick happens it’s you and only your luck because customer can change mind any time, they can cancel, they can schedule other day, whatever reason is your 450 will eventually lost, you spent 450 but no ride is givenAnd magic is app does not indicate is ride is already accepted, their feeds does not updated so there are high chances you offer can ride already accepted and after some hours (2,4 may be 20 or just before 24 hours completed) that ride will not be yours as it was already accepted and app does not have way to tell you it is already offered and you may get nothing.Like they know how to collect money but they does want to improve user experienceHere victims are city to city drivers, at least ensure driver should not offer already offered ride or compensate that driver as you did not get any ride so 450 is refunded.They are charging 450 for 24 hours no matter you can get ride if 500 or 5000, they just need 450, driver may go not hell, no matter its -450 earning for them. App knows how to earn and make profit by charging fixed amount and giving no compensation if no ride accepted and fun is no ride accepted is also on their part as they do not have any label to already offered or accepted rides
Developer Response
Hello! We appreciate your detailed feedback about the challenges faced as a driver. Your concerns regarding the advanced payment and the lack of clarity on ride status are important. We're committed to improving the experience for all drivers. Thank you for sharing your thoughts; they truly help us understand your perspective.
This time we focused on various smaller tweaks to make the app run more smoothly. Please enjoy the updated version and leave a review below. We’ll be happy to hear your thoughts!
Version 5.178.0
The developer, SUOL INNOVATIONS LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
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Data Linked to You
The following data may be collected and linked to your identity:
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User Content
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The following data may be collected but it is not linked to your identity:
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Information
Provider
SUOL INNOVATIONS LTD
Size
550.2 MB
Category
Travel
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.