JazzCash- Your Mobile Account 4+

Instant Transfers & Payments


Designed for iPad

    • Free



JazzCash is Pakistan’s largest mobile wallet trusted by millions of Pakistanis. Install the new JazzCash app and experience seamless payments, transfer money to anyone anywhere, pay utility bills, recharge your mobile balance, subscribe to mobile packages and much more.

How does JazzCash work?

• Open your secure mobile account using any network’s mobile number and a valid CNIC. Using our nifty built-in scanner scan your CNIC, verify your information and we will take care of the rest

• Add money to your JazzCash account conveniently by linking any debit card to your account or by making a cash deposit at your nearest JazzCash agent

• Send money to anyone in Pakistan with ease

• Choose between a physical or a virtual Mastercard to make in-store and online payments even more seamless

• Whether it is a utility bill that needs paying or a friend you have to send money to, do it all from the convenience of your mobile phone in just a few taps

The all-new JazzCash App

We are always looking for ways to enhance the JazzCash experience for our users. We have not only revamped the whole app interface but have also have added new exciting features for you to experience seamlessly.

Test-Drive the App with Guest mode
Experience the app without any hassle. Now you can explore JazzCash app and available offerings without even registering an account.

My JazzCash customization
The new JazzCash App has been designed for YOU. Customize the app homescreen with your frequently used transactions for quick access and convenience.

Universal App Search
Can't find something? Payment company? An offer? A bundle? No problem! Just use the search bar to get to your desired place in the app in no time.

Agent & Business Locator
Locate thousands of JazzCash agents and businesses near your location within the app with a single tap of a button.

Your Handy Inbox
Can't remember an offer that was sent as a notification? Don't worry, the notifications are now stored in the app for you to come back to any time you want in the all-new “inbox”.

Help & Support
Stuck with something? Cannot understand a process? Our new and improved help and support is here for you.

Add Cards
Add your debit cards to the app securely and deposit money to your JazzCash account with ease.

Pay Bills
No need to stand in lines anymore for any kind of bills. We accept all kinds of bill payments.

Send Money
Send money to anyone, anywhere in Pakistan using JazzCash App. You can transfer money to other JazzCash account, bank accounts, CNIC numbers and to other mobile wallets in Pakistan.

Connect your Payoneer account with JazzCash to instantly receive your money.

Buy Tickets
Got an event or a destination to get to? Book and buy your tickets using the JazzCash App.

Earn Rewards
Use the app to become part of exciting campaigns and earn cash rewards.

Mobile Load & Bundles
Buy mobile load and bundles for yourself or friends and family from the comfort of your couch using the JazzCash App.

Invite and Earn
Invite your friends to the JazzCash App and earn amazing cashback rewards from us.

QR Payments
Go cashless. Use your JazzCash App to scan QR at available merchants and make payments with ease.

Need a quick loan for your urgent financial needs? We got you covered with ReadyCash.

Explore our range of Insurance plans and subscribe for yourself and your loved ones in just a few taps.

This all and much more awaits you!

Share your feedback and suggestions with us at jazzcashappfeedback@jazz.com.pk

What’s New

Version 5.3.7

•⁠ ⁠Safeguard your future, explore our revamped Life Insurance.
•⁠ ⁠Self service empowerment via CNIC money transfer cancellation facility at your fingertips.

Ratings and Reviews

4.7 out of 5
77.4K Ratings

77.4K Ratings

Muqaddas Rai ,

App login issue since a month:

It’s getting worst every passing day. I have called jazz helpline thrice to register complaint of the issue still the issue is not resolved. There is no response of app even its a month beyond the issue is still same. All the app is doing is getting me on 1st login page even the MPIN and mobile number is same.! Its been a month neither the issue is being resolved even after complaints nor the app is working even after re installing/updating ... what else.-! Its just getting awkward to use this now and you can do nothing to fix the non serious disastrous issue.! You will loose all your trusty customers this way! Pathetic

Developer Response ,

Dear Muqaddas, we regret the inconvenience you had to face. Kindly share your concern along with your JazzCash account details, an error screenshot, and a brief explanation of your issue at complaints@jazzcash.com.pk so that we can look into this matter as soon as possible. Thank you!

RameeshaAbbas28 ,


I tried to pay for my food using JazzCash and due to some error my payment wasn’t made but the amount was deducted from my account. As it usually happens the finance platform you’re using credits the amount back usually within 24 hours.
After several days of waiting, emailing and contacting the support team after a month they told me upon me calling them that tha amount can’t be credited back because it was already transferred.
Upon hearing this I contacted the other party whose support team was kind enough to respond to me as soon as I texted them and then they contacted JazzCash about crediting my amount back because the other party didn’t recover the payment. And after whole 30-35 days they returned my amount and that also not on my complaint but on other party’s request.
Beware you guys. I’m sharing this story so that you don’t get scammed the next time you try to make a payment because they’ll not return it to you. Even though they have the amount. Stay secure and I’ll encourage you using other financial platform to make digital payments.

Developer Response ,

Hi Rameesha, we are sorry to hear that you are not having a great experience with the app. Can you please share the details of the issue you are facing with us at complaints@jazzcash.com.pk? We would love to improve your Jazz Cash App experience.

Xymguy ,

Urgent Complaint: JazzCash App Not Transferring Money

Dear JazzCash Support Team,

I am writing this letter to express my utter frustration and anger towards the JazzCash app and the incompetent services provided by your support team. I have been trying to transfer my money through your app for the past few days, but unfortunately, every time I attempt to make a transfer, I receive the message, "oops we are facing an issue right now".

This is unacceptable! I have been using your app for quite some time now, and I have never faced such an issue before. It is extremely frustrating and disappointing that a basic function like money transfer is not working correctly, and I am unable to access my own money. I demand immediate action to rectify this problem.

Moreover, the customer support team that I contacted was of no help whatsoever. They were unresponsive and provided no solution to my problem. It is highly unprofessional to treat a customer in such a manner, especially when they are facing issues with the services you provide.

I demand an immediate resolution to my problem, or I will be forced to take further legal action against JazzCash. It is highly unfair to keep a customer's money hostage and provide them with no solution to their problem. I expect a prompt response and action from your end.

I hope you will take this matter seriously and provide me with a satisfactory resolution as soon as possible.


Developer Response ,

Dear Customer, we regret the inconvenience you had to face. Kindly share your concern along with your JazzCash account details, an error screenshot, and a brief explanation of your issue at complaints@jazzcash.com.pk so that we can look into this matter as soon as possible. Thank you!

App Privacy

The developer, PAKISTAN MOBILE COMMUNICATIONS LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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