The METRO Online app makes your shopping easier, quicker and more convenient than ever. You can now SHOP ANYWHERE. SHOP ANYTIME.
Order your favorite Grocery, Clothing, Household or Electronics items from your mobile while you are on the go and arrange a Home Delivery direct to your doorstep.
Want to get monthly ration or grocery, create and add into your saved shopping list and checkout whenever you want. Our Grocery Shopping App makes your shopping experience easier, faster and more convenient. We ensure your food reaches you in the best condition (Meat and Frozen items at -4degrees).
The METRO Online app is designed to make your shopping experience as easy and convenient as possible with these useful features:
● Metro Post , Web Exclusive and Mega Deal Offers ensure your budget is taken care of.
● Choose a delivery time for Grocery that suits your availability from two delivery slots in a day, up till a week. We bring you the item whenever YOU want it.
● . Quality Clothing and Apparel range for all seasons.
Metro Online truly is one of the best Online Shopping apps in Pakistan.
Buy groceries online, and get best deals on fresh food and grocery items quickly and simply while giving you a great shopping experience! Simple to use and so easy to arrange a convenient collection time, METRO Online is all you need to do your online grocery shopping. The app is quick and convenient. It's in the palm of your hand, whenever and wherever you are. No matter what you're looking for, you will find what you want with the ease you always wanted while shopping.
Open box policy in Grocery is to make sure you only pay and receive what you physically like. Fast and easy returns/refunds, customer experience is always our priority.
Minor Bug Fixes
User Experience Improvement
Option for Karachi Grocery Orders
Ratings and ReviewsSee All
Customer services issue
I repeatedly face issue with online order confirmation. Once the online order is placed, the metro staff calls to get another confirmation. This is where the issue is. Firstly, they call at their own convenient time which may not be a convenient time for the customer and if for any reason they are not able to speak to the customer at that time they just mention call attempted in their records and delay the delivery. I suggest if getting confirmation is absolutely essential, use alternate means as well. You may ask to reply by email or by whatsApp. Yesterday around 9:30 pm I received a call, my wife attended and informed that I was in the washroom and metro guy said that he would call after 10 min, which he never did. Since then I myself tried to call many times but the auto system puts me on hold to listen to the music for a long time and no one picks the call. I have called a number of times and lost around 150 Rs as calling charges but still couldn't to connect. Very frustrating indeed!
Disappointing and Untrustworthy
It’s really disappointing to see that one cannot trust even such a big name in Pakistan. I ordered a carton of milk which was on a discounted price with some other small stuff. I got a confirmation call from them and was told that these will be delivered on the selected date and time slot. On the day of delivery, I again received a call from them and was told that the milk carton i bought is out of stock and they can replace it with some other brand. I told them that i only needed the brand i selected and if it is not available then they can cancel the whole order. They still changed the brand by and instead of 1 milk carton, they changed to 2 milk cartons by themselves. I have to call them again and explain everything again to get my order canceled. The order should have been canceled when they were told to do so on the first call. Also, After everything, i checked again on the app and the milk carton i bought was not removed or marked out of stock, but, instead the price of that milk carton was increased which means that the milk carton is available, they just don’t want to deliver at the price on which i have booked it.
I am very much satisfied with the service. But there should be a notification before the delivery if any item is out of stock instead of automatically removing the item from the list.
Overall it was a good experience. I will definitely shop again 😊
- Universal Network Systems Private Limited
- 66.4 MB
Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- © METRO Cash & Carry Pakistan 2018
Up to six family members will be able to use this app with Family Sharing enabled.