My Zong App offers a number of services ranging from creating your very own profile, to browsing a number of bundles and packages categorized as ‘Call,’ ‘SMS,’ and ‘Hybrid’ to help you find what you’re searching for! You can now activate and deactivate your bundles, recharge online if you’ve run out of credit, and get a loan in your time of need with just a click of a button! You’ll come back to the App time and again to check your usage details that are further divided into ‘internet,’ ‘social media,’ ‘on-net mins,’ ‘off-net mins’ and more, keep track of your resources and usage history as well as be aware of which bundles are trending all over Pakistan! My Zong App not only caters to your needs, but offers a great deal in the Entertainment section, and you’ll always be notified when something new and exciting is happening!
Here’s a list of all the services and features available on the App
• Create and manage your own Profile
• Choose language: English, Urdu and Chinese
• Check your current balance and its expiry date
• Keep track of bundles you have activated and their usage details
• Recharge and Get a Loan
• Activate from a range of bundles for Prepaid and Postpaid customers
• Activate from a range of bundles for MBB devices and Internet SIMs
• Check Usage history
• Get updates on new bundles that can be accessed through the Notification Tab
• Shop online for 4G mobiles & MBB devices
• Access Entertainment including Online TV, Theatre & and Games
• Fill out a range of Feedback surveys catered to your needs
• Customer support channels e.g. Facebook, Twitter and Live Chat 24/7
• Video tutorials, FAQs and Zong Helpline
• Native Online Recharge Experience (Debit/Credit card, Easy Paisa and Jazz Cash).
• Filters option to search bundles & offers.
• Get your Tax certificate.
• International Roaming services menu.
• Overall UI/UX improvements.
Ratings and Reviews
It’s a great app to start with. All the basic features are available. But if I add more than one number e.g. my own mobile and my MBB number then it doesn’t show my remaining balance or credit details of my mobile number but shows everything from the MBB.
You can also add notifications for new offers and stop sending promotional sms to the numbers with Zong app installed.
App gone rog after update
Too many changes in new version have spoiled it. Rewards option is not working now. Resubscribe option for packages has been taken out now. You have yo call on payment to helpline for resubscription of package of mbb and others if u want to resubscribe ur package before expiry date. Just another cheap gimik to earn money from us. Also editing profile info name doesnt get saved. When u open app again your last changes to profile are not saved there. Editing profile was helpful because i used to save expiry dates of packages along with names of family members there to view all in a glance. Now i have to go through their packages detail one by one. Perhaps zong wants us to forget package expiry dates so that our resources get depleted and we have to buy more resources from them. So bad tactic.
Bundles are not showing
First of all thanks to zong team that at laaaaaaaaaaaaaaaast they upgraded the app to something that can be used. I was really fed up of the old version.
I love 💕 the upgraded version it has a lot of improvements.
First issue that I encountered with the latest version is that when i click on bundles from the bottom menu it keeps showing the loading. I am not able to see anything in bundles section except loading.
Second I saved a city in my profile also mark my subscribed bundle as “favourite” but when I re-logged in means I logout and login again then no changes were saved. I have to save them again. It means that App is not saving data to any server instead it just uses the cache which is weird.
Third I added two accounts when I jump into the second one it successfully take me to second account but when I try to re-jump back to first one, it gets logout and takes me to login screen.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- CMPAK LIMITED
- 59.2 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
English, Simplified Chinese, Urdu
- Age Rating
- © Zong CMPak 2018
Up to six family members will be able to use this app with Family Sharing enabled.