MELCloud is the new generation of Cloud based control for Mitsubishi Electric Air Conditioning, Heating and Heat Recovery Ventilation products. MELCloud provides users with effortless control of their devices whether they are out or are just lying on their sofa at home.

MELCloud provides Live Controls, Scenes, Weekly and Seasonal Timers providing complete flexibility for controlling several Mitsubishi Electric Air Conditioning, Heating or Heat Recovery Ventilation systems from a single device or location.

Logging and Error notification is also possible from both local and remote systems when they are connected to MELCloud.

Localised information such as Weather Feeds and Customer Support contact details are also provided by the MELCloud application.

The application is optimised and will automatically detect screen size and resize to fit your phones screen and resolution giving you full control and access on your smartphone screen.

The MELCloud Service is available throughout Europe, and the application has been designed with the majority of European languages supported at release with further language support planned in future releases.

An official Mitsubishi Electric Wi-Fi Interface will be required to connect each Air Conditioning indoor unit, Heating system or Heat Recovery Ventilation system to MELCloud.

What’s New

Version 1.21.2

Google Home support added
Google Voice Assistant support added

Ratings and Reviews

2.0 out of 5
7 Ratings

7 Ratings

Hawaj ,

Lack of air conditioner options

There are a lot less options in app than on real remote of Mitsubishi Diamond Air Condition. The main downside is lack of Purifier option, but other options which are available on real remote would be also useful like Silent and Night mode or direction towards human. Poor functionality of this app is downgrading the air conditioner device, because remotely you cannot use all of its features.

Wickerman53685 ,


The most annoying thing is that it constantly keeps loosing account/device information so each time I use it, I need to set up everything from scratch. Complete waste of money and time!!!

Matiteusz ,

Very poor

Reporting, settings, UI so poor. Much below industry standard and much worst than competition. One of the best hardware with worst software on the market. Shame on you Mitsubishi Electric. Any update on teh horizon soon? The one you promised for so long...

App Privacy

The developer, Mitsubishi Electric, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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