mObywatel

Name: mObywatel
Rating: 4.8 (498817 reviews)
Author: Ministerstwo Cyfryzacji

publiczna aplikacja mobilna

Only for iPhone

Free

499K Ratings
Ages

4+
In-App Controls
Category

Productivity
Developer

Ministerstwo Cyfryzacji
Language

EN
+ 2 More
Size

256.6
MB

iPhone

Enter the world of digital possibilities in mObywatel! Install the application and handle your official matters simply and conveniently. Always keep your documents at hand on your phone. Easy start Install the application, confirm your identity with a trusted profile, electronic identity card, or electronic banking and you're ready to go! What will you gain? • Digital documents in one place: mDowód, mobile driving license, different IDs, Large Family Card, and more. • Services that will help you handle official matters and protect yourself against fraudsters – Block PESEL and Safely on the Net. • Quick access to your prescriptions, the number of penalty points, or air quality measurements. • Notifications when your documents or third-party liability insurance policies expire. These are just some of the services and functions offered by the mObywatel application. Download the application and check it out now! More information about the application can be found at www.info.mobywatel.gov.pl. You can find the accessibility declaration at this link: www.gov.pl/mobywatel-w-aplikacji/deklaracja. Our technical support can assist you on working days from 7:00 to 18:00. Call us at +48 42 253 54 74 or email mobywatel-pomoc@coi.gov.pl. The application is being developed by the Centre for Information Technology www.coi.gov.pl.

Ratings & Reviews

4.8

out of 5

499K Ratings

Still not working
19/07/2023

CzarCzeslaw
After an update to 2.0 and a couple of fixes still not working. iPhoneXS updated iOS and before the last updates, everything worked on
Still not working
19/07/2023

CzarCzeslaw

After an update to 2.0 and a couple of fixes still not working. iPhoneXS updated iOS and before the last updates, everything worked on
Terrible Update and Broken Functionality
19/07/2023

Chris-NotUsed
I’ve been a user of mObywatel for years, and while it wasn’t the top application out there, I appreciated its convenient access to online services. However, with mObywatel 2.0 (application version 4.12+), key features, which are still advertised as selling points, no longer function. Push notifications to confirm identity using Profil Zaufany no longer come through, and integrations with other services like Bilkom have been disrupted.While they’ve updated the graphic interface to give it a contemporary look, it seems they’ve compromised much of its functionality in the process. It appears there’s been little quality assurance on the newer versions. The development team should be fired and replaced with real engineers with the skills and expertise to enhance the application.
Terrible Update and Broken Functionality
19/07/2023

Chris-NotUsed

I’ve been a user of mObywatel for years, and while it wasn’t the top application out there, I appreciated its convenient access to online services. However, with mObywatel 2.0 (application version 4.12+), key features, which are still advertised as selling points, no longer function. Push notifications to confirm identity using Profil Zaufany no longer come through, and integrations with other services like Bilkom have been disrupted.While they’ve updated the graphic interface to give it a contemporary look, it seems they’ve compromised much of its functionality in the process. It appears there’s been little quality assurance on the newer versions. The development team should be fired and replaced with real engineers with the skills and expertise to enhance the application.
2.0 update
15/09/2023

Wkurzona Dziewczyna
After updating the app there were problems right from the beginning. I just don’t understand how one can take just well working app and change it to this unusable thing that we have now.My phone updates apps without my permission to do so therefore I have everything up to date however mObywatel 2.0 after updating needed to be set all over again with my data. one can imagine my frustration when I was in need of using the app promptly and I couldnt. And that caused me more problems. After finally putting my data all over again (that takes some time for example with a student card its needed to put a request with the university and the wait a few days) it turned out my mDowód doesn’t seem to working at all whereas my student card worked just fine. I contacted help service via email, waited a week for response that said: my id card doesn’t work because my phone is set to display 12h clock format not 24h!!! And that is just ridiculous having in mind that previous app version had no problem with that!! So frustrating, improve your app!!!

Developer Response
Thank you for the information. If the problem persists, please contact the Service Desk via telephone: +48 42 253 54 74. Our hotline operates on weekdays from 7:00 AM to 6:00 PM.
2.0 update
15/09/2023

Wkurzona Dziewczyna

After updating the app there were problems right from the beginning. I just don’t understand how one can take just well working app and change it to this unusable thing that we have now.My phone updates apps without my permission to do so therefore I have everything up to date however mObywatel 2.0 after updating needed to be set all over again with my data. one can imagine my frustration when I was in need of using the app promptly and I couldnt. And that caused me more problems. After finally putting my data all over again (that takes some time for example with a student card its needed to put a request with the university and the wait a few days) it turned out my mDowód doesn’t seem to working at all whereas my student card worked just fine. I contacted help service via email, waited a week for response that said: my id card doesn’t work because my phone is set to display 12h clock format not 24h!!! And that is just ridiculous having in mind that previous app version had no problem with that!! So frustrating, improve your app!!!
Developer Response 19/09/2023
Thank you for the information. If the problem persists, please contact the Service Desk via telephone: +48 42 253 54 74. Our hotline operates on weekdays from 7:00 AM to 6:00 PM.
Biometry doesn’t work
23 Apr

zocimek
The app itself is very useful. I no longer need to have all documents with me but the biometry does not work properly. You can choose if you want to use with or without PIN but actually this works only with the PIN otherwise it show error message that biometry is disabled on the phone and needs to be turned on while other apps works perfectly fine with my current phone settings. I would give 5 if I wouldn’t need to use password login or biometry with PIN

Developer Response
Please contact our Service Desk to investigate the problem. You can reach us on +48 42 253 54 74. Our consultants are available on workdays from 7 AM to 6 PM.
Biometry doesn’t work
23 Apr

zocimek

The app itself is very useful. I no longer need to have all documents with me but the biometry does not work properly. You can choose if you want to use with or without PIN but actually this works only with the PIN otherwise it show error message that biometry is disabled on the phone and needs to be turned on while other apps works perfectly fine with my current phone settings. I would give 5 if I wouldn’t need to use password login or biometry with PIN
Developer Response 29 Apr
Please contact our Service Desk to investigate the problem. You can reach us on +48 42 253 54 74. Our consultants are available on workdays from 7 AM to 6 PM.

We have carried out optimisations and implemented changes to increase the performance and stability of the application.

Version 4.73.0

1 day ago

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

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Copyright

Developer Website

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