Western Union Digital Banking 4+

Money Transfers & Banking

Western Union Holdings, Inc.

    • Free

iPhone Screenshots


Send money to loved ones abroad and earn high interest on your account. Simplify your finances with a free Western Union Wallet, combining savings, checking, and global money transfers to 200+ countries.

International money transfers

- Transfers to other Western Union Digital Banking accounts in real time and free of charge*.

- Send money directly from your account to a bank account, Western Union Digital Banking account, mobile wallet or for cash pickup at hundreds of thousands of agent locations around the world

Western Union Digital Banking will change the way you transfer, save and spend money. Open a free Western Union Digital Banking bank account to manage your international finances and make instant, transfer fee-free* money transfers to other Western Union Digital Banking account holders.

Digital Banking

- Free Visa Platinum debit card***

- Free bank account

- Appealing interest rates for free interest-bearing savings account.

- Premium account holders can have up to 5 additional currencies

- Instantly send money to other Digital Banking users

- Top up your account with bank transfer, card or cash at Western Union agent location.

- Payment of bills by direct debit

- Setting savings goals

Digital banking brought to you by Western Union, reliable and convenient money transfer experts for over 170 years.

- 24/7 customer support for emergencies or reporting lost or stolen cards.

- Secure biometric login with fingerprint or Face ID.

* Exchange fees apply.

*** Free physical Visa Platinum debit card after opening an account. Limited to standard shipping only. Limited time offer valid until 30.09.2023.

Promotion terms are subject to change. Western Union reserves the right to change the promotion terms and conditions hereof at any time.

Western Union Digital Banking is offered by Western Union International Bank GmbH. Western Union International Bank is licensed by the Austrian Financial Market Authority.

What’s New

Version 7.112.1

Technical improvements
Improved User experience

Ratings and Reviews

3.4 out of 5
1.1K Ratings

1.1K Ratings

Luciano_boy ,

Creating account very hard

I was keep going from costumer service to video call with a person that validates my information and the app didn’t work, finally after more than an hour and a half after keep going back and forward I somehow managed to have my account validated and ready too use. Apparently it needed to go through all the processes once more, even though they said is all validated.

Next day I had a problem, I called customer service and the line kept breaking, like they hang out in the middle of the conversation. But this happens 4 times, and every time they hang out and I call back I hd to speak with a different person. And I saw that is a common problem WU has, but didn’t do nothing about it!!! 😡

Developer Response ,

Thank you for sharing your feedback, as it allows us to know how we can improve our customers' experience. If further assistance is required, please contact our customer care through the app, or by calling us at:
+40317829797 - Romania

nnnnkjuil ,

Decent app afterall

What started as a very bad experience, now is working pretty fine. Connecting to an agent for verification doesn’t take more than a few minutes

Developer Response ,

Hello nnnnkjuil. Thank you for reaching out to us. We are very sorry to hear about your experience. For further assistance, kindly get in touch with our Customer Care representative at +40317829797. Thanks.

Octavian27 ,

Worst services I have ever used

The app is full of bugs and takes forever to load.
Customer service is despicable, I called about a problem and the operator hang up in my face after waiting 30 minutes for them to answer.
WU promised a ~20$ bonus for new clients and I have read all the terms and conditions but after opening my account they said the terms and conditions have changed.
I had to pay a fee in order to add money and receive the bonus that I never received. I would also like to add here that most banks don’t charge fees for depositing money with them.
When I tryed to withdraw money, it didn’t work for some reason and I got NO NOTIFICATION but Revolut sent me both an email and a message telling me what’s going on. If someone else got my info and tried to withdraw money, WU would have given me NO notification of this attempted transaction.
I don’t know where you are in the world but trust me, there are better banks and companies. Way better ones, such as Revolut or honestly any other traditional bank.

Developer Response ,

Octavian, our deepest apologies for these inconveniences. The lines you contacted may have been busy at the moment of your call. We will be happy to review your case and assist you, please get in touch with us again with more details at +40317829797 if in Romania.

App Privacy

The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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