HungerStation 4+

They are theifs

There was an offer for new users as they were getting 20 riyals back on there first 4 orders once’s it’s limit is Finsh and if he have anything in his or her wallet they block the account and the person cannot order when we try to contact the agent they are giving excuses that you should check your device or login from any other device…I have 100 riyals in my wallet and I cannot order now because of these theifs and if they don’t have guts why they give offer to customers when they can’t fulfill it …it was disgusting experience I have ever faced in my life and one more thing happened to me in this app I order food for 20 riyals and extra 16 riyals they charged me for delivery charges so immediately I talk to the customer support and tell him to cancel my order as there is more delivery charges which I don’t want he said okay without mentioning anything he cancelled my order and later I’ didn’t get my refund why I ask for the inconvenience they said we don’t provide refund for the customers who order the food and then later cancel it I know everything about it and I’m aware that there is no refund when I delivery persons moves from his place I cancel my order with 2 minutes of time gap and still they didn’t give me the refund later I ask them for the delivery charges which they take without delivering anything they said we don’t give refund …I would like to say these theifs should burn in hell …..

Poor quality of customer services

I have tried this app since the beginning and the major problem is they don’t care about customer services they care about payment only whenever you make a request you pay then if your food gets delivered late delayed or the driver is delivering multiple customers at the same time, you have no chance to complain in the app the only option that shows in your application is your food is in the way you cannot complain you cannot contact customer services you cannot chat or talk and this is a poor quality of customer services. Even if you complain and send to the company through their channels, no one responds to you with the solution they all direct you to the app to complain, and the app does not have any professional tool, and it is designed to have you not to find a way to complain. I would never recommend this app as a first application that you use. If you are looking for food other application are better than this one. Do you pay when the food is if the food is delayed, you can ignore the driver so next or he would inform you in advance and give you the freedom to choose if you want to get it late or if you refuse.

Developer Response ,

Hey there! 💛We hope that you have great experiences with HungerStation.
Please reach out to our support center via live chat in the app and we will be glad to help you 👍
Have a great day 🙏

Scammers

I'll first begin with حسبي الله عليكم ونعم الوكيل حسبي الله عليكم ونعم الوكيل
I ordered a food from a restaurant it was written that if you ordered more than 15 ryal it would be free delivery , so I ordered a meal with a 27 riyal the delivery was free so I chose pay later the number didn't change so I submitted it guess what? When the driver came the number has changed from 27 riyal to 47! I was mad and furious and hungry at first I wasn't gonna pay but I don't wanna be that kind of person so I paid I contacted the costumer's service they didn't call me back instead they messaged me???? Literally bad costumer service and they only gave me a 10 riyal refund literally was so mad , I wanted to make sure that the mistake was from them not me so I went back to the same restaurant they literally wallah im not imagining wallah they changed the free delivery number it from 15 riyal to 30 ryial, and i did another order with 55 from the same restaurant to make sure that paying later isn't listed from the free delivery service and it was still free delivery !!!! Guys that means that the mistake is all from then. Also the food was cold and bad first time and last time using this app guys don't download it I don't recommend it المهم بشتكيكم وزارة التجارة