The Easiest and Fastest food delivery service in Saudi Arabia.
Jahez is a Saudi app that specializes in online food delivery, and is covering more than 54 cities across Saudi.
Your favorite meal is few steps away, when your feeling hungry just order, choose locate your address, and the receipt will show up next with the total price, you can pay seamlessly through Apple Pay or any other payment you like, Once the order is accepted you can live track it.
Proudly the estimate delivery time is a record break 30 mins, that's because 98% of your order process is automated.
Because quality is our standard, we at Jahez are determined to provide a unique customer experience through fast delivery, payment options, continuous service developments, and the variety of restaurants.
Jahez team is working hard to provide faster service and an easier ordering experience, as this update includes general improvements to the appearance and fixing software problems.
Ratings and Reviews
First time using this app and honestly it was great and better than its competitors. The food came on time and was great and fresh. This app keeps you updated as soon as the order is ordered. What I mean by that is when you order your food you are notified as soon as it’s accepted and notified when the restaurant are preparing it and notified when the driver is available and notified when the food is done and sent out and notified as well when the food is outside your house. Great work keep it up
Efficient but Not Customer Friendly
Jahez has been excellent at delivering my at food on time, however do not use this app if you want proper customer service. I’ve decided to cancel my order because something came up and I couldn’t receive it like I would in any other delivery app. Now I understand if the food is already made, if I can’t cancel the order but I started looking for ways to cancel before food preparation could start. I’ve called the driver and he told me that he couldn’t cancel the order, fine so I navigate my way through the app and find out the only way to contact Jahez is to call them. Yes they don’t have a chat feature like many of their competitors do. This meant I had to wait for customer service to answer the phone which took over 5 minutes and that meant the food already started preparing and I couldn’t cancel the order. The “best” part about this is the customer service operator told me that the app would now charge me based on their incompetent customer service and user experience. Do not recommend using if you want good customer service.
No response for customers no cancellations لا يوجد إلغاء ولا يردوا
They don’t respond to help the customer either by calling the phone number they’re providing neither by the chat support. The driver’s phone number was not in use I couldn’t contact any one to solve the issue. They don’t have an option to cancel the order at all, so make sure you put everything right and pay in cash as they don’t respond or cancel their orders, which doesn’t make any sense, so 0 mistakes should be done with their policy.
Otherwise, their delivery fee is reasonable.
البرنامج سيء لا يرد على العملاء لو صارت اي مشكلة في الطلب ولا يوجد سياسة الإلغاء نهائيًا ولا يردوا أبدا ولا رقم السائق أساسا شغال فالواحد إذا طلب لازم يتأكد تمامًا قبل يرسل الطلب. سياسة عدم الإلغاء سياسة غير منطقية فدائما اختاروا خيار الدفع كاش عند التوصيل وياليت يردوا على الاتصال او حتى على الشات اللي حاطينه لخدمة العملاء. الطلب كان قيمة التوصيل فيه معقولة وهذا اللي عجبني وغير كذا ماراح أستخدمه أبدًا دام إنه مايعطيني أبسط حقوقي انهم يردوا ويخدموني
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Jahez International Information Systems Technology Company Limited Liability
- 147.1 MB
- Food & Drink
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © Jahez International