Samsung Galaxy Buds 4+

Since the last update (Which was last year) the Pro earbuds are still not supported!! Amazing earbuds but not utilized to its full potential just because of the lack of care for their iOS using clients .. I'm really considering stop buying other manufacturers like Samsung and other brans because I always face a problem when using their products with Apple devices.

Dear user, Galaxy Buds Pro support is not available at the moment, we'll get back to you if there's any update on the matter. Thank you for your comment.

Ive been wearing my galaxy buds+ for over a year now and i havent been facing much problems with it. But one thing i keep struggling with is the volume. It has become way too low even on the highest sound setting. I tried resetting them but it didnt change anything. I clean them on a regular basis and make sure i update them when ever there is an update. I use them on my phone and laptop. Does it have to do with the app or the settings on my phone or is it a problem with the buds? How can i fix this problem?

Hi there! This is highly unusual and we apologize for the inconvenience.
If your Buds+/Live are not working for one ear, this could be a hardware issue. Nevertheless, please check the app to see if both the Earbuds are charged up. If the problem persist, here's a few other things that you can try:
1. Place both buds in the charging case for 10-15 seconds, then place them back in your ears.
2. Disable Bluetooth on the connected mobile device for around 20 seconds then re-enable it.
3. Open the Galaxy Wearables app > About Earbuds > Reset Earbuds
If the issue still persists, then we'd recommend visiting a Samsung Support Centre where an engineer can inspect the buds for you.

Dear devlopers so ive been using my galaxy buds live’s on my iphone and its great but i noticed a thing i went ahead and connected them to my friends samsung note 8 and under labs tab appeared gaming mode which I don’t see in the app so i would really appreciate it if you guys add gaming mode also known as low latency mode support for iphone thx and have a nice day

Hi there! Thank you for your review, we'll forward your concern to the development team. However, please note that Gaming mode is a Samsung exclusive feature, it is not available in other Android devices either.