• Letters: write a letter on the company letterhead from the admin area, save it as a PDF and share it, edit or delete it. • After this update you may be asked to sign in once. • Improvements and fixes.

• Fixed photo uploads in visits and warehouse notes. • The language choice now sits above the header on the sign-in screen, and the office email sign-in has a new design. • Improvements and fixes.

• The app now runs on iPad, with content in a comfortable centred column. • Office — team vehicles map: where each vehicle is now, any day's route with its stops, the day's work sites and whether the vehicle arrived, and an alert above 100 km/h. • Improvements and fixes.

• Electronic acknowledgements: receive documents from the company, read them and sign with your finger in the app; pending ones pop up when you open it. • Office: upload an Extra delivery note with the camera or from the phone's photos, the partner order pipeline before installation, and follow-up on calls that could not be confirmed. • Team vehicles and their daily trips. • Arabic fully right-to-left and English left-to-right; the app reopens by itself when you change the language. • Improvements: lighter photos, the keyboard no longer covers fields, and smoother signing.

• Technicians: a "My team & duties" page with the circular and acknowledgement, and one check-in for several ACs of the same delivery. • Extra installs: the customer's service code and the signed delivery paper, plus photographing the delivery note at the warehouse. • Visit order: your day's jobs numbered in the order your supervisor set, with their notes on your work. • Office: a new admin section in the app — teams, assignment plan, confirmation calls, visits with photos, HR decisions, invoices and reports. • Icons that explain the buttons on every screen. • Improvements and fixes.

• A fresh design across every screen: clearer titles, one consistent layout, and new tab-bar icons. • HotCold's brand fonts: Cairo for headings and figures, Tajawal for text. • Each booking status has its own consistent colour. • Technicians: attendance photos saved offline are kept after an app update, with clearer messages when sending fails. • Office staff: the best-suited technician is suggested with the reason, and technicians on leave can't be picked. • Improvements and fixes.

• A "Bookings" tab for office staff: confirm and assign bookings, review transfer receipts, issue invoices, follow today's technicians, and the customer file. • Phone bookings on behalf of a customer, with a payment link by card or transfer. • Collections: what each customer owes, with an SMS reminder. • Improvements and fixes.