NaqelExpress ‪٤+‬

How can I change application password?

I don’t know from where to start to be honest. From their poor quality of customer service or their delivery personnel that talk like they’re forced to work and very rude way in speaking with customers and how are they talking to me about something that’s not of their business or from their bad developed app that makes it harder to do something about my items that comes from them like scheduling pickup time, setting my address, etc. Me and one of my family members got like 5 or 6 items returned to the shipper because of lack of communication and sometimes delivery person don’t call, don’t say they are coming on way. They just come and say that they’re in the location and boom they’re gone after 5 minutes. I don’t recommend anyone to go with them to receive or deliver a package or any item at all.

I have items from online shop and I dont know why this Naqel needs to be the one who will deliver my items. This courier is the worst!!! They said that they were not able to deliver my item and that I dont respond to their calls where in fact I didnt receive even a single call from them. Ive been waiting for my package for like a weeks! The worst is I already paid for the items and I dont have any choice but to wait for this stupid delivery company to send my item. I was supposed to use the item I ordered for some occasions but because of this stupid Naqel i wasnt able to use what I ordered! My heart contains a lot of disappointment with them!! Up until now wallah I didn’t receive my package!!!