GXS Bank

Name: GXS Bank
Rating: 3.9 (1061 reviews)
Author: GXS

Banking made better

Only for iPhone

Free

1.1k Ratings
Age Rating

4+
Years
Chart

No. 17
Finance
Developer

GXS
Language

EN
+ 2 More
Size

230.7
MB

iPhone

Open your personal and business accounts in minutes without branch visits. Access capital fast and grow your wealth seamlessly right from your app. BUSINESS BANKING • GXS FlexiLoan Biz: Get capital in 24 hours with fast business loans of up to S$1,000,000. • GXS Biz Account: Open your business account in minutes and earn interest credited daily on your deposits. PERSONAL BANKING • GXS Savings Account: Slay your goals with multiple Saving Pockets. Earn high interest credited daily with no minimum balance or lock-ins. Plus, maximize returns with Boost Pocket and withdraw anytime with zero penalties. • GXS FlexiLoan: Borrow anytime with a low-interest installment loan or 0% balance transfer. Customize your repayment schedule and save with early repayments—no hidden or penalty fees. • GXS Invest: Build a diversified portfolio in minutes from just S$10. Get expert-managed global exposure with no lock-ins, transaction, or platform fees. SMARTER SPENDING • GXS Credit Card: Get up to a S$150,000 credit line. Enjoy unlimited 1.75% cashback on eligible spends, up to 10% back in GrabCoins, and zero foreign transaction markups. • GXS Debit Card: Spend overseas with zero hidden foreign transaction fees. Earn instant rewards* on eligible transactions and keep your card details private, visible only in-app. PEACE OF MIND, BUILT-IN. • Instant Control: Freeze or unfreeze your GXS Debit or Credit card instantly, 24/7. • Secure Details: Your physical card is numberless; view your details securely only within the GXS Bank app. • Flexible Protection: Your funds remain accessible and protected while you grow your wealth. * Terms and conditions apply. † Approval of your application is subject to GXS Bank's internal requirements and policies. A one-time processing fee applies to Balance Transfer. GXS terms and conditions shall apply. Visit https://www.gxs.com.sg/tnc for the full terms and conditions. Deposit Insurance Scheme Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$100,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. Minimum device requirements: - iOS version 14 and above

Ratings & Reviews

3.9

out of 5

1.1k Ratings

GXS is great, but Apple Pay will make it even better
15/04/2024
aloyies
I do use GXS for saving and sometimes spending. However, GXS Bank lacks Apple Pay support for GXS Debit Card, which traditional banks and financial institutions such as YouTrip have already implemented Apple Pay due to its convenience. Since I usually only carry my phone, Apple Pay makes my life more convenient. However GXS doesn’t support it, and I am forced to use a traditional bank debit card to pay instead. Please please implement Apple Pay for your customers, even Trust Bank has already implemented it long ago. I know you listen to customers feedback because you added payees finally.Also, please also try to get NETS on your debit card and your app for NETS QR. Paynow isn’t readily accepted by all SGQR payments. If you want a customer base for the underbanked, you need the basics of what is nearly every retail banking has.

Developer Response
Hi Aloyies! We are thrilled that you have opted for our GXS Savings account for your saving and spending needs. Your feedback is important to us, and we are committed to enhancing our product offerings. We sincerely appreciate your support! 🙏😊
GXS is great, but Apple Pay will make it even better
15/04/2024
aloyies

I do use GXS for saving and sometimes spending. However, GXS Bank lacks Apple Pay support for GXS Debit Card, which traditional banks and financial institutions such as YouTrip have already implemented Apple Pay due to its convenience. Since I usually only carry my phone, Apple Pay makes my life more convenient. However GXS doesn’t support it, and I am forced to use a traditional bank debit card to pay instead. Please please implement Apple Pay for your customers, even Trust Bank has already implemented it long ago. I know you listen to customers feedback because you added payees finally.Also, please also try to get NETS on your debit card and your app for NETS QR. Paynow isn’t readily accepted by all SGQR payments. If you want a customer base for the underbanked, you need the basics of what is nearly every retail banking has.
Developer Response 16/04/2024
Hi Aloyies! We are thrilled that you have opted for our GXS Savings account for your saving and spending needs. Your feedback is important to us, and we are committed to enhancing our product offerings. We sincerely appreciate your support! 🙏😊
Vithiya T (GXS Customer Support) India
22 May
will19960275
However, I kept facing an error for apply a debit card and was advised to contact customer service through the chat support.After spending a long time chatting with the bot, I finally got connected to a customer service agent, Vithiya T. Unfortunately, the experience was very disappointing. I explained my issue clearly, please issue me a card but instead of getting a proper solution or explanation, I was left waiting for long periods and asked unrelated questions that did not help resolve the issue.Without a card, there’s honestly little point in keeping my money here for daily spending. Instead of addressing the actual problem, I was repeatedly asked things like whether I updated the app or how long I had been experiencing the issue, but no real solution was provided.What frustrated me most was that the chat was ended simply because I did not reply immediately while waiting for their response. I had to reconnect again and repeat everything from the start.Customer support should focus on solving customers’ problems instead of wasting time with irrelevant questions and making customers wait without clear answers.

Developer Response
Hi will19960275 , thank you for taking the time to share this feedback, and we're sorry for the frustrating experience you had while trying to apply for a debit card.We understand how disappointing it must have been to spend so much time in chat, repeat yourself, and still not get a clear resolution. We’re also sorry that the conversation ended while you were waiting, which added to the inconvenience.Your feedback about the delay, the repeated questions, and the lack of a clear explanation has been noted seriously. This is not the experience we want for our customers.Please reach out to us via our 24x7 hotline or chat with us at our in-app Help Centre. We’ll be happy to help!Thank you again for bringing this to our attention.
Vithiya T (GXS Customer Support) India
22 May
will19960275

However, I kept facing an error for apply a debit card and was advised to contact customer service through the chat support.After spending a long time chatting with the bot, I finally got connected to a customer service agent, Vithiya T. Unfortunately, the experience was very disappointing. I explained my issue clearly, please issue me a card but instead of getting a proper solution or explanation, I was left waiting for long periods and asked unrelated questions that did not help resolve the issue.Without a card, there’s honestly little point in keeping my money here for daily spending. Instead of addressing the actual problem, I was repeatedly asked things like whether I updated the app or how long I had been experiencing the issue, but no real solution was provided.What frustrated me most was that the chat was ended simply because I did not reply immediately while waiting for their response. I had to reconnect again and repeat everything from the start.Customer support should focus on solving customers’ problems instead of wasting time with irrelevant questions and making customers wait without clear answers.
Developer Response 24 May
Hi will19960275 , thank you for taking the time to share this feedback, and we're sorry for the frustrating experience you had while trying to apply for a debit card.We understand how disappointing it must have been to spend so much time in chat, repeat yourself, and still not get a clear resolution. We’re also sorry that the conversation ended while you were waiting, which added to the inconvenience.Your feedback about the delay, the repeated questions, and the lack of a clear explanation has been noted seriously. This is not the experience we want for our customers.Please reach out to us via our 24x7 hotline or chat with us at our in-app Help Centre. We’ll be happy to help!Thank you again for bringing this to our attention.
A big bang!
27/11/2024
Dfdsa132
A bank like no other, no bank have such amazing feature to separate your money into different “pockets” to keep track of your goals. Moreover the interest rate they give is the highest for the no effort! Interest are being deposit daily and it’s amazing to see 💵 coming in to the bank daily! The user interfaces is so intuitive that every button can be found with your eyes close, that makes money transfer so much smoother. Also the colours is so slick that I want to turn the app on everyday just to look at it and see the daily interest Lots of potential for the product and I can’t wait to see more of it.

Developer Response
Hi Dfdsa132! We're delighted that you love our Saving Pockets features, our high interest rates offering and app design! 💜 We strive to improve our app and products to serve you better.🙏Thank you so much for your 5-star review, it made our day! 🙌
A big bang!
27/11/2024
Dfdsa132

A bank like no other, no bank have such amazing feature to separate your money into different “pockets” to keep track of your goals. Moreover the interest rate they give is the highest for the no effort! Interest are being deposit daily and it’s amazing to see 💵 coming in to the bank daily! The user interfaces is so intuitive that every button can be found with your eyes close, that makes money transfer so much smoother. Also the colours is so slick that I want to turn the app on everyday just to look at it and see the daily interest Lots of potential for the product and I can’t wait to see more of it.
Developer Response 10/11/2022
Hi Dfdsa132! We're delighted that you love our Saving Pockets features, our high interest rates offering and app design! 💜 We strive to improve our app and products to serve you better.🙏Thank you so much for your 5-star review, it made our day! 🙌
stupid lock
27 Feb
hweeehweeewehweh
theres a function in the pocket that says lock funds, without saying how to unlock, to try things out i tried to lock it, and wanted to see what itl be like, then tried to unlock my funds turns out i had to go through support chat that doesnt even understand what i said, just going through sops telling me that to unlock my funds that i locked by accident, i need 12 WORKING DAYS just ti unlock my own funds i locked, no other verification. “due to high volumes of calls only can schedule u on 12 march” how dumb can this system be ? ur telling me yall have so many customers to call and enquire for things that u have to let me wait 12 days for security ? this app interest rates pummeled to the ground as well, literally zero point in using it

Developer Response
Hi hweeehweeewehweh! We’re sorry to make you feel that way! We appreciate your valuable feedback and rest assured that it is an essential part of our continuous improvement process. Please do not hesitate to reach out to us at 6866 6685.
stupid lock
27 Feb
hweeehweeewehweh

theres a function in the pocket that says lock funds, without saying how to unlock, to try things out i tried to lock it, and wanted to see what itl be like, then tried to unlock my funds turns out i had to go through support chat that doesnt even understand what i said, just going through sops telling me that to unlock my funds that i locked by accident, i need 12 WORKING DAYS just ti unlock my own funds i locked, no other verification. “due to high volumes of calls only can schedule u on 12 march” how dumb can this system be ? ur telling me yall have so many customers to call and enquire for things that u have to let me wait 12 days for security ? this app interest rates pummeled to the ground as well, literally zero point in using it
Developer Response 1 Mar
Hi hweeehweeewehweh! We’re sorry to make you feel that way! We appreciate your valuable feedback and rest assured that it is an essential part of our continuous improvement process. Please do not hesitate to reach out to us at 6866 6685.

What’s New in Version 2.89.0 • GXS Credit Card: Up to S$150,000 credit line, two ways to use. Unlimited 1.75% cashback and up to 10% back GrabCoins on eligible spends. T&Cs apply.

Version 2.89.0 1 Sept

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: GXS BANK PTE. LTD.
Size: 230.7 MB
Category: Finance
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.
Languages: English and 2 more

English, Simplified Chinese, Traditional Chinese
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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What’s New

App Privacy

Data Used to Track You

Data Not Linked to You

Accessibility

Information

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