Lendlease Plus 17+

Worse App Ever!

I don’t usually write scathing reviews but this app is so bad, I had to leave one. I don’t even know why they bother to continue using it. I could not register as a new member as I never received a single OTP even after several attempts to register. I went to check the reviews and found the email to send an enquiry. The follow-up from the support team is abysmal! They asked for my mobile number and DOB for verification purposes, which I did send, then they replied and asked for my phone bill of the mobile number I wish to register…why is that even needed? I have never had any problems with other mall apps. This is my first time encountering such incompetence smh 🤦🏻‍♀️ Would have given a 0 star rating but I can’t because 1 star is the minimum requirement in order for me to leave a review

Worse app ever indeed

Read many bad reviews about this app but was skeptical about it. After using it for a few days, I am now totally agreeable that this app is the worse ever! I uploaded my receipts with large spending and it was repeatedly rejected due to "invalid transaction date". Reason for rejection is because the transaction date printed on the receipt says "xx/xx/24" instead of "xx/xx/2024". Come on, it is an official receipt, I cannot possibly request the company to issue me a special receipt with your desired date format, right? Also, submitted a contact/feedback using the function within the app twice and both seems to went into blackhole. Have not heard back until now. What an experience!

Developer Response ,

Hi, please reach out to us at enquiries@member.lendleaseplus.com for further assistance and our team will be happy to help you further. Thank you!

‘Yes Update to the latest Version’

Hi, I have login to Lendlease Plus App on 1 May 2020 and a message pop up ‘Yes Update to the latest Version’ and without any other choices so I tap ‘Yes Update to the latest Version’. It bring me to Apple App Store so I tap ‘Update’ then a message pop up ‘Download to the older version’ cause Lendlease+ App require at least IOS 13.0 to update. After this is done, I tap ‘OPEN’ Lendlease+ App in Apple App Store then again it bring me back to message ‘Yes Update to the latest Version’ so how can I proceed to update my 1 May 2020 receipts?? Please resolve this issue quickly by today otherwise after 24 hours these receipts will become invalid and won’t be approved.

Developer Response ,

Hi, we are so sorry to hear about your unpleasant experience and the delay in response. This was an issue we had previously that had been resolved and if you're on iOS 11 & above, there shouldn't be any more issue. Please get in touch with us at support@app.lendleaseplus.com and we will assist from there if you need further assistance.