SNACK by Income 4+

Your bite-sized insurance

INCOME INSURANCE LIMITED

    • 3.4 • 294 Ratings
    • Free

iPhone Screenshots

Description

Why use SNACK?

With SNACK, you no longer need to worry about hefty monthly premiums, lock-in periods and balancing savings and insurance. SNACK helps you with all that, but better! Don’t compromise on your daily lifestyle; let SNACK work in the background to build your insurance coverage and investment portfolio, a little at a time.

Discover various products to get started - Critical Illness, Term Life, Personal Accident, and Investments all in one place.

• SNACK allows you to build and stack your insurance coverage and investment portfolio easily and quickly through your daily activities

• SNACK is flexible. Stop any time you want and set a weekly cap to grow your coverage at your own pace

• SNACK gives you fantastic rewards. Get complimentary insurance coverage and investment units when you spend with SNACK Reward Merchants, complete Challenges.

• SNACKFIT gives you additional coverage for staying healthy. Connect Apple Health, or link your Fitbit or Garmin device via SNACKFIT and enjoy higher coverage if your biological age is younger than your chronological age.



To help you get started, enjoy $1,000 free insurance coverage per micro insurance product and/or $20 investment credits for investment whenever you sign up for the micro products. Terms and condition apply.



Protected up to specified limits by SDIC.

This advertisement has not been reviewed by the Monetary Authority of Singapore. Information correct as of 3 May 2023

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SNACK is developed by NTUC Income, a Direct Insurer (composite) licensed by the Monetary Authority of Singapore.

What’s New

Version 6.8.0

The latest version contains bug fixes and performance improvements to enhance your SNACK experience!

Ratings and Reviews

3.4 out of 5
294 Ratings

294 Ratings

very sad and mad ,

Good but

The app is good, very easy to work around and getting covered while doing everyday things is really useful. The events are really fun as well.

The customer service is kinda nasty. Emails take almost a month to reply and by the time I receive a reply that’s automated and could be easily be found in the terms page, I find it too troublesome to send in a reply, further explaining/elaborating my problem just to wait (probably) another month for what I assume would be another textbook answer.
So I guess just make sure u don’t need any assistance because it is too annoying to wait and go through all of that

Celzo25 ,

Easy and Intuitive interface

I recently downloaded SNACK and used it for the very first time. It was a smooth process, not complicated at all, unlike what one may think of when it comes to buying an insurnace policy. I like the idea - how it is linked to my lifestyle and the flexibility it gives me to control over my bite-size contribution toward my insurance coverage. It’s very affordable too!

Developer Response ,

Thanks! We're constantly looking to push the boundaries in the insurance industry, and SNACK is our latest foray! Hooray! 🌅

srs8889 ,

Disappointing Experience and Poor Customer Service

I am compelled to give this app a 1-star rating due to multiple issues that significantly impacted my experience. Firstly, the registration process is overly complicated and buggy, leaving me unable to fully utilise the app’s features. Despite numerous attempts, the problem remained unresolved.

Furthermore, the customer service has been deeply unsatisfactory. Responses to my inquiries are painfully slow, and often, I am left waiting for days/weeks without any form of acknowledgment. This lack of communication is not only frustrating but also reflects poorly on the company’s commitment to user satisfaction.

And my attempt to cancel the monthly subscription and stop the deductions from my account was met with complete silence. Despite sending emails requesting the cessation of charges, there has been no response, and the deductions continue.

This experience has been disheartening and inconvenient. I strongly advise potential users to consider these serious issues before deciding to use this app.

Developer Response ,

Hi srs8889,

Thank you for taking the time to write a review. We are truly sorry you had such an experience with us.

We understand you have reached out to our support team. We will do our best to assist with your request as soon as possible. Kindly write in to us at hello.snack@income.com.sg for an update. We look forward to hearing from you.



Best, SNACK by Income

App Privacy

The developer, INCOME INSURANCE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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